What would E do?

[Deleted User]

Hey Ladies-

First off wanted to say I haven't really posted much but wanted to thank everyone for teaching me a thing or two about wedding e. Our wedding was fantastic

Now onto my dilema. Our venue required full payment up front. Graciously my parents offered to pay the tab up front and then we would just split it up after the fact on what they offered to pay for and what H and I were taking care of.  Our venus is now coming back saying they mischarged us for 2 of the meals we offered and for the price of the kegs. I went back and looked at our statement of what we payed and they are right, they mischarged us by $1 a plate for 2 of the meals and 4 of the kegs from what we were originally quoted. Both the Venue and mom signed off on the statement with the incorrect prices. I got the e-mail on Sat and am not sure how to respond as everytime i think about it I get upset and to top if off my mom has the additional charges added to her credit card this morning. If the wedding coordinator signed off on the prices shouldn't they have to honor it?

Thanks!

arendiva

If you agree it was a mischarge I would just accept it and pay your mom back for what has no been charged on her card.

peekaboo2011

Were the prices incorrect in your contract?  If they screwed up in the contract, I'd tell them that since it was signed off on by them, they have to eat it.  If they screwed up afterwards, I think you need to pay for it.

[Deleted User]

Our initial contract doesn't have actual prices in it. They gave us a seperate print out with the choices they offer and the prices. On the sheet it says prices can change at anytime. The venue was bought out by another company after we signed our contract so we figured that the prices were changed by the new company which is why we never questioned it. My mom signed the statement with the prices when she went in and paid. I guess i'm just confused as to why they waited till a week after the wedding when our initial payment was due the week before.

Maybe i'm more annoyed at the fact that we've had nothing but issues with the venue and this just tops it off.

crash2729

I would call and speak to them about it.
I think they should eat it personally because they should have double checked their pricing.

[Deleted User]

Yes- I have a copy of everything we've ever gotten from them. Thanks for the advice. I'm going to call after I get done with work and figure everything out.

KellyBrian2013

I would tell your mom to contest the additional charges with her credit card company. The venue signed off on the prices/charges prior to the event. IMO, that's their loss, ESPECIALLY since the event has already taken place. When you say they "signed off" on the prices before the wedding, how is that document worded? I would call and talk to them, but it being their mistake, I would advise them that you are not going to be covering the cost of their mistake and, should they insist on it, they're welcome to initiate a small claims case.

peekaboo2011

Based on the fact that everything was signed off on when she went in and paid, you shouldn't be responsible.  I second everything everyone else has said about contesting the charges with the CC company, and letting the venue know that they aren't authorized to charge anything else, and that since you have signed paperwork from them, it's their fault, not yours.

OliveOilsMom

When you received the email on Saturday outlining the price changes, did you respond at all?  Or did they send you the email and then immediately charge your mom?  If you did not respond at all to venue, then have your mom call ASAP to dispute the charge.  And call the venue or go in person with all of your documents to show that they were in the wrong and they should refund the charges.  It's their mistake to eat the costs.  I find it weird that when you signed your contract, prices weren't included.