North Carolina

Misleading Vendors

Ok.  I booked my wedding/reception location 1st and have been planning around that location.  When I booked, I got contracts and information on the services I would be getting.  Granted I booked in March 2009 and my wedding is in March 2010, I wanted to make sure I had the location secured.  Well, as we are getting closer and are ironing out the fined details, I am getting different answers from them on my questions.  Did any of you have your vendors tell you different things at the time you booked then when it came to doing the final paperwork?  These changes are things such as items are no longer offered (ie limo service for bride and groom) but were offered when you booked and signed the contract.ARGH!
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Re: Misleading Vendors

  • NcsuPsychNcsuPsych member
    2500 Comments Fourth Anniversary Combo Breaker
    edited December 2011
    Did you get those things in writing? If so. . I would think that they would have to honor what was said / written. If things weren't done in writing, do you think there's anyway that they would work out a deal for you? I haven't personally had this issue, but I've had friends run into this. I wish you the best of luck!
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  • edited December 2011
    I didn't run into problems with my venue until after my wedding. When I got my final bill there were over $1000 in charges that shouldn't have been there. (Over $600 was stuff that never should have showed up at all, and the other $400 was for stuff they messed up at the wedding.) I JUST got this worked out, over a month after my wedding, but I'll tell you I was really glad that I'd e-mailed with them as much as I did, because in the end it was hard for them to dispute the e-mails. (Though the director at the facility really tried.)
  • alliegator8alliegator8 member
    1000 Comments
    edited December 2011
    If you signed a contract with them, they have to honor it. It's that simple. I they don't want to, I would imagine that makes to contract void. If there is something that is in your contract that they don't offer anymore, try to get them to drop the price since you are recieve less services.
  • edited December 2011
    who's the venue..
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