For those of you that commented on the review from 9-3, I wanted to follow-up. DH and I just got off the phone with Anthony and Mike and they were very apologetic for the way things went and took full responsibility--which is really all you can hope for at this point. After talking to them, I do feel like many of the issues will be prevented to the best of their ability in the future and may have been just really unfortunate isolated mishaps. Anthony credited us the balance on the video portion to compensate for the DJ/ceremony issues, about $400...so that's definitely a consulation and nice gesture that they don't want their clients to be unhappy and will do what they can to make it right when things don't go to plan.