We ordered our invites from WPD and had one slight problem. The colors were way off. I like a blueish purple (violet) and that's what the invites looked like online... However, when they arrived they were closer to a magenta purple. I was bummed and when I was sent the satisfaction survey I told them so.
Since it was just a slight color issue we sent the invites out this past weekend. I got an email today from WPD apoligixing for the color issue. They also offered to take 30% off my original order since I had already sent out the invites. Wow!
I was so happy with the customer service with this company. Besides color our invites were great. Very high quality paper and envelopes. I would definately recommend them!