I hate this!

Lissa1213

The winery (which is owned by my parents) has 7 weddings planned starting May 14th thru October and since I am no longer affliated with them I have several brides very very mad at me.  I have called them all to let them know that the owners would be taking over the planning for the venue or if they choose to go with another venue their deposits will be returned in full.  I can understand, I would be upset too.  I just don't know what else to tell them.  

klw0022

Why are they mad at you specifically though?

Lissa1213

Two of them stated that they went with the winery for the scenery but also because they felt like they could trust me to bring their vision to life for that day.  One worded a bit differently then the other. 
One of them said "oh thats just great! What the Hell am I suppose to do now?"
Another said that she signed the contract with me not the owners. 
The other three haven't returned my call yet.
I reasured each that the owners would take every possible step to make their day just as perfect as it could be. 

I just hate that they feel like this though, and it feels like its my fault.
Sorry, I guess I'm just having a pity party today

S0095042

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-club-boards_may-2012-weddings_hate-this?plckFindPostKey=Cat:Wedding Club BoardsForum:f0ca0bc1-9255-4120-8042-b40e7f3e99c5Discussion:ffaa4a4b-54d8-4912-89d9-8b2c4b44d9b1Post:e2482ff6-5e25-488b-bfe6-1da3f7626354">Re: I hate this!</a>:
[QUOTE]Two of them stated that they went with the winery for the scenery but also because they felt like they could trust me to bring their vision to life for that day.  One worded a bit differently then the other.  One of them said "oh thats just great! What the Hell am I suppose to do now?"<strong> Another said that she signed the contract with me not the owners.</strong>  The other three haven't returned my call yet. I reasured each that the owners would take every possible step to make their day just as perfect as it could be.  I just hate that they feel like this though, and it feels like its my fault. Sorry, I guess I'm just having a pity party today
Posted by Lissa1213[/QUOTE]

That's crap, unless they hired you independently (which they didn't) then they hired the <strong>venue...not you</strong>. Don't let it get to you, it's not your fault...

klw0022

Oh I get it.
Yeah I agree, they didn't hire YOU they liked the venue and if you're not their primary contact then they'll just have to work with the next person should they decide to stay.
Just let it go in one ear out the other, girl

krystalstovall

I agree with PP. I know it's hard but try not to let it get to you. Remember they are just stressed.

bpphoto785

IMO your parents should call these brides themselves to reassure them that they're capable of taking care of them. We really like the contact at our venue and if she were to leave it would make me concerned, but I'd want to speak to the new contact before I really freaked out.
BTW it's nice of them to offer the brides an opportunity to back out of their contract. I can't imagine other venues would do that!

Lissa1213

Thanks ladies.  The last three I finally spoke to last night and everything went well with all of them.  I agree my parents should have been the ones to call but they said that since I'm the one leaving I need to notify them lol.  Oh and BTW I am putting myself up for adoption.