DO NOT USE ANGEL EYE PHOTOGRAPHY FOR YOUR WEDDING!
We hired Angel Eye Photography to capture our special day.
This was a destination wedding for our family and friends.
Angel was a little difficult to get ahold of during our year engagement but was accessible the week before our wedding. I provided her with a list of pictures I liked & a list of pictures I wanted to capture.
She arrived LATE on the day of our wedding and I felt very rushed during our "getting ready" photos.
Our package included a 'photo booth' but when I got to our reception (didn't see it beforehad because she was late to arrive) it was a drape hung from the ceiling where people stood in front while she took pictures with her camera.
Angel and her second shooter, left our wedding 1 HOUR before scheduled.
After our wedding, it took over 3 months to get a sneak peek of our pictures. I had to call and email every day for 2 weeks to get our actual wedding pictures delivered in a format that we could use. We had to pay, to ship a flash drive to her to put our pictures on, because she kept sending corrupted DVD files to us.
Our wedding package included a 'professional wedding album' which was supposed to be 12 page, 24 black and white pictures from our wedding. I picked the pictures that we wanted to use for our professional album. It has been almost 8 MONTHS since our wedding day and we still have not received our album.
She said we would have our professional book the first week in January, after the holidays. It is now APRIL 19th and we have NOTHING. She will not return my phone calls or emails or Facebook messages, since Feb 15th. The last time we spoke, she told me she had some personal issues, like getting the flu and getting into a car accident. I asked if we could have a refund for our 'professional album' because it was part of our contract and she said that it would be $300.
I have been emailing, calling and leaving voicemails and Facebook messages since January 7th - She has not responded for up to 8 weeks at a time. We have contacted the BBB to see if we can get our money back, at least for the part she has not delivered. She has now blocked me on Facebook so I can't contact her that way and has not responded to any calls or emails.
We are awaiting the resolution from the BBB but I would HATE for ANY BRIDE planning her wedding, in Northern Michigan to fall victim to this TERRIBLE business & the TERRIBLE CUSTOMER SERVICE I have received.