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It was alot of little things but MAJOR attitude from some staffers. We didn't know they would be taking a CC and putting a hold on it upon arrival. Silly me didn't take a CC knowing we were going to an *all inclusive* resort. Gave my my debit card and was told they couldn't accept it b/c banks don't let them put holds on the account. Um then why not just take the NUMBER so you can charge all incidentals at the end? Nope, guess that would make too much sence. Instead we had to leave cash at the desk. Kinda defeated the purpose of all inclusive b/c all week I had to keep a mental tally of how much had been spent. Not sure which side you stayed in but we were on the small side, not the highrise. The girl at the tour desk had MAJOR ATTITUDE! Sucked her teeth at me a few times when I asked questions and I told her off.You'd think for a resort that boasts being for lovers, for HM'ers or couples getting married that they'd actually SO something for them, especially if its your HM. Now we weren't in butler level suites so we weren't expecting the royal treatment but how about making the room a tad romantic upon arrival .. and letting us KNOW the bottle of champagne was in the fridge and not forgotten like we thought when we didn't see it. Our slip for our HM breakfast in bed was never picked up.We did a tour of the island with one of the taxi drivers (didn't want to give the hotel any more $) and it was AWESOME .. came back in time for our couples massage at the spa. Which again was AWESOME! We left there (now this was Friday and we were supposed to leave on Sunday) saying "now THIS is how our HM should feel" .. only to get a call 30m later saying since we didn't leave a CC we needed to come down THEN to pay for the services. um no - especially not when you are being a bitch to me. Sorry its all how you SAY things. We told her to take it up with the guest services manager we had been dealing with - our TA knew we weren't enjoying the hotel and coordinated things with her.She came to the room pretending to be all nice & sympathetic but really she only came for the $ - which at that point I wasn't giving out of spite. This was all just the icing on the cake - I went in side and called the arline to get us on the Saturday flight instead. Honestly paying to change the flight was the BEST money we'd spend all week. I'd never ever do a Sandals again.