My photographer seemed amazing, but she has proven to be extremely unprofessional. My package included a second photographer, but on the big day only the main one showed up because her partner was having a baby. Since then nothing has been done to recompensate me, though the contract clearly states that would be the result if such a problem were to occur.
I am also disappointed because photos were only supposed to take 7-12 weeks. It has been 20 weeks! After 15 weeks I contacted her to ask what was up. She said there was more work than she was expecting, told me they'd be done in 10 days, then asked for an address to send them to. I replied, and waited for the new deadline to arrive. After 2 more weeks, I emailed her again, and now she's stopped responding! I feel helpless, and I would be willing to negotiate with her for maybe a few more prints to be included in the package. She seems to be hiding from me, afraid that I'm going to filp out and demand a refund. Any suggestions?