She told me that while I handle our idiot customers well, I vent too "vocally" about them when I get off the phone. I'm supposed to find another way to handle my stress and/or frustration.
I'm really upset, because I don't even know why this is a big deal. I don't scream, I don't throw things, I just make a sarcastic comment. So, apparently, even when someone is an a-hole to me, I'm supposed to just hang up and sit quietly at my desk.
She also told me her son had some funny suggestions for me... um, great, so you talk to your family about me, and that I am apparently doing a crappy job of venting?
I don't know if there's a point to this, but I guess if you want you can give me some suggestions on how to handle being frustrated without "vocalizing" it.