I went with Budget Bridal (Jennifer) to do my cake. I was skeptical about using her since the reviews I read on her wasn't very good. My mother called her and spoke with her concerning the unsatisfaction of past clients. It seemed all went well and everything was cleared up. Considering her low budget price, we booked with her. Although, she does flowers and other services, I decided to just do the cake, not wanting to take that much risk. Well it is 18 days until my wedding. I paid my balance in full on 6/22 (over the phone) and that same day Jennifer told me that she would email me my receipt. It is 7/2 and I have yet to receive it. I emailed her on 6/25 and have called her twice, 6/28 and 7/1, with leaving a message. She did not get back with me. I was able to reach her today; I called her from another phone number and amazingly she answered. She acted surprised that I haven't received the receipt (but I've been calling you leaving messages that I haven't). She claimed that she sent it from her phone and she doesn't know why it didn't go through. All it takes is a courtesy call or email to let me know what is going on. HOPEFULLY, today when she gets back to the office, she will send it to me like she said she would. HOPEFULLY, she was just REALLY busy and this was all a misunderstanding. HOPEFULLY, I will be able to reach her when I need to when the wedding gets closer. HOPEFULLY, she delivers on time and the cake turns out ok. UGH, I just feel that if you have time to charge my card, then there is time to email me the receipt. It worries me, because I don't know what is going on. I have already heard of a couple of businesses going out of business since I've been planning my wedding. I'm trying to make sure that I am not getting scammed. I feel that if you can't get back with your client regarding a issue so small then there's a problem. I have only spoken with her; it seems as though she is the only one in the company. I just wanted to let other brides know the issues I am having. I will give an update about Budget Bridal after the wedding. Praying all goes well.