Changing URL

Knottie83052256 · February 2015

Hi

We've been waiting nearly 3 weeks to have our URL decommissioned so we can purchase a new one. We've had three e-mails to say it'll be done soon, but it still hasn't! It's actually holding us up and stopping us from sending out our save the dates now and we're getting really frustrated.

Please can someone look into it and let me know if/when this will happen?

All I want to do is buy a new URL.

Thanks

Dimuthu

KnotRiley · February 2015

Hi There,

I'm very sorry for the long wait you've had! I can definitely pass this along, but I also suggest calling our customer service at 1.877.335.5252.

If you have anymore questions please let me know.

Thanks!

KR

Knottie83052256 · February 2015

Thanks.

I would have called but I couldn't find the number for customer service on the site.

The only other request I have is to delete the other website that seems to have been set up in our name.

http://www.theknot.com/us/emma-richards-and-dimuthu-jayawardana-oct-2015-d2be2ffc-4523-42d8-a846-46a54e375844

I don't know how that's there. But it comes in first on a google search. Please can it be deleted?

Thanks

Dimuthu

Changing URL

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