So I got in contact with the seller of the lanterns. Sent her an email right away on Tuesday, no reply so I sent another email yesterday. She told me her husband shipped and she would ask if he got insurance on them. So far she hasn't said anything.
Should I just do a claim on paypal? I'm not impatient but she was very quick to reply to every email when she was taking my money and now that something is wrong she is pretty unresponsive. All emails come from her iphone so I know she is reading them.
So, just do a paypal claim? I feel kind of bad b/c I cannot do just a portion (i'd be happy with 1/2 back) but can only do it all. Or should I give her a couple more days?