Aaaaand guess who won't be registering at Macy's.... Worst customer service experience ever, from the store employee level through management. I called to get info on creating my wedding registry, but after a series of dead end phone calls and disconnections, I give up on them. Can't force a company to care. In fact, they must take pride in making an effort to prove they don't care about the customer. Obviously Macy's doesn't care about making money either, since treating customers like scheiss makes no business sense.