Knottie Tech Help

Can't edit wedding website

I have started a website but I cannot "manage my website" (add/remove pages) or save any information to any of my pages. The Preview button works (but the preview does not show any of the changes I made, possibly because I can't save any of the changes).

I am using Firefox 33.1

Re: Can't edit wedding website

  • Same here.  Using Google Chrome (which is what I used in the past, but now getting a pop up that says:

    General Error
    An unknown error has occurred. Please try again.


  • Hi @Knottie27373652,

    Just to clarify, you're having issues when you try to check the box under "manage my website" the page won't stay up? 

    Under the "manage my website" page you shouldn't have to hit save for anything, it should automatically add the page when you check the box for 'visible on site.' But please let me know if you're still having issues, it's best if you can send me screenshots via PM so I can help troubleshoot further or send it to tech if necessary.

    Thank You!
    KR
  • when i try to submit my changes that i just edited on my account it won't let me.
  • I can't even access my website to edit things!!
  • I am also using Firefox. I can upload and delete photos, but I can't save any of my changes to the text. The "Save" button doesn't seem to be working at all. Maybe the admins dropped the ball over Christmas ;)
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