Knottie Tech Help

Help! Wrong search results, Can't fix it without deleting our site. Ideas??

When guests search us on the main Knot page our wedding location is Virginia. We're getting married in Oregon, our website says we're getting married in Oregon, but the search terms don't match up.

How do we change the search results to display the correct state? It's very confusing for guests. I contacted The Knot 1 month ago regarding this issue and haven't heard anything. We like our site but don't know how to change other than deleting the whole thing!

This sounds like a programming glitch, can we fix this? Or do we have to delete our site and try somewhere else?

Re: Help! Wrong search results, Can't fix it without deleting our site. Ideas??

  • KnotHollyKnotHolly New York, NY admin
    Moderator 1000 Comments Fifth Anniversary 250 Love Its
    Knottie35281247,

    I'm sorry you're having this issue and I apologize for our delay in response. I've just reached out directly to our wedding website experts so they can correct the location appearing in our search results for you.

    I'll let you know as soon as they update me. Thank you again for your patience!
    KH
  • KnotHollyKnotHolly New York, NY admin
    Moderator 1000 Comments Fifth Anniversary 250 Love Its
    Knottie35281247,

    Your location has been corrected in our search results. 

    Thanks again and have a great weekend,
    KH
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