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My version of Target's return policy sucks but only because I'm too stupid to read up

But in this story, Kohl's sucks. And I'm going to look like an whiny b!tch.

DH got a dress shirt from FIL from Kohl's for Christmas. I'm not trying to be elitist, but DH wears a nice shirt and tie every day to work. His shirts are nice, mostly because he needs to look professional and they need to last repeated washings. He told me to return it and just use the money to buy The Boy clothes.

Because I'm awesome/so busy/too lazy I didn't make there until about a week ago. I had some other stuff to return (more sh!tty stuff FIL bought that we hated). So I was able to return the other stuff but not the dress shirt. The thing still has the tags on it but Kohl's won't let me return it without having a receipt. The receipt FIL gave us is for something else. So now we have this ugly dress shirt that Kohl's won't take back. I don't want this fug thing in my house. Guess it's being donated.

I'm never shopping at Kohl's again. Also, you people that do shop there...how do you find clothes? Everything at my Kohl's, with the exception of the shoes and some of the kitchen stuff, is gross. Vera Wang bring shame on herself for associating with that mess.

Re: My version of Target's return policy sucks but only because I'm too stupid to read up

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    unless they have changed their return policy, there's no reason they shouldn't have taken it back without a receipt - they would just give you store credit for the current value of the shirt. (i've had to return ugly stuff that MIL sent before, and "forgot" to include a gift receipt)

    for work, i get a fair amount of stuff from the vera wang, lauren conrad and apt. 9 collections.
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    Yeah, Kohls did a bunch of commercials about taking anything back, any time.
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    i'll bet vera wang is making more money off her kohl's and david's bridal collection than she is off her regular stuff.  it may dilute the brand, but it makes maaaaaad bank.

    for other examples, please see missoni for target and all of ralph lauren's incarnations, especially chaps (chaps is notable because it is a ralph lauren brand that does not mention him by name).
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    I hate Kohls. I don't get the obsession with it. Everything is synthetic.
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    Agreed. It's been a couple of years, but I returned a gift and got a store credit. The store credit was like $10 (probably because it had been on sale since purchased, but maybe not), and I had to wait in line for like 45 minutes. So not worth it.

    And I mostly like kohls. Kid stuff is mostly Carters. Not designer, but cute and durable for the most part. Adult stuff is hit or miss, but most of it doesn't fit me anyway because they don't really carry anything in tall. At least not in-store.

    I also got my favorite running socks there. Go figure. They do have good clearance sales.

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    Oh no, the hag at the desk would not take it back. I should have just left it there or something.

    There kids section is mostly that Jumping Beans clothes which I don't like because the sizing is funky (like I can buy 3 2T shirts and they'll all fit differently) which makes me bonkers. Easier for me to go to the outlet mall nearby and hit up Carter's or O'Kosh B'Gosh.
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    I'm really, really surprised they didn't take the shirt back.  I don't think it's elitist to not want a Kohls dress shirt either.  My brothers are the same way.  I got a lot of shirts for DH there because they'd generally get ruined at work.  I buy basic clothes so Kohls is fine for me too.  When I have more cash I'll shop somewhere else.
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    they have good kids clothes and they are very inexpensive. 

    i used to buy underwear there -- the prices were very good for the same stuff as macy's. 

    sidenote: it has become damn near unpossible to find cotton underwear.  all of it is "silky" or some other polyester crap.  i just want regular underwear that i don't have to buy in multipack plastic bags hung on a pegboard from walmart, or underwear that i can only wear once because i sneezed and it fell apart like victoria's secret.  do you know what victoria's secret is?  it's made crappily.  i had a friend who yawned and her bra ripped right down the middle as she made that big inhale at the start of the yawn.

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    Pmeg - I think you are trying so hard not to be WT, that you're sounding more and more like a pretentious snob.   There is nothing wrong with Kohl's, their return policy, or their dress shirts.  And they are probably glad that you won't be back.   Surprised
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    (I buy the mulitpack of undies)
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    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_wedding-woes_my-version-of-targets-return-policy-sucks-but-only-because-im-too-stupid-to-read-up?plckFindPostKey=Cat:Special Topic Wedding BoardsForum:47Discussion:3ad75d80-bb52-4b8d-9795-7d797a23153cPost:c422286a-b338-47e4-abd8-aec78655acdb">Re: My version of Target's return policy sucks but only because I'm too stupid to read up</a>:
    [QUOTE](I buy the mulitpack of undies)
    Posted by 6fsn[/QUOTE]

    Me too.   Hanes 100% cotton hi-cut breifs.   Just one step away from granny panties but I don't care.
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    AF, I shop plenty for myself at Target and I get a good chunk of my clothes from the outlet mall near my house. I guess considering I have those two stores nearby, I don't get why anyone would shop at Kohl's especially considering the one near my house was not organized well and I didn't find any of it to be particularly appealing to me. DH wears a dress shirt and tie to work every day. He's very tall and thin plus he does have an opinion about the quality of clothes he wears. He likes to buy his dress shirts from one place and it's not Kohl's. BFD. As I said, I was perfectly happy to return the shirt for something else, but there was nothing there I wanted.

    Take me to a nice Kohl's and show me the error of my ways. I'm always open to having more places to shop at.


    And the problem with the return is me...I didn't follow their rules (having a receipt) and it's too bad so sad for me.

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    This is right from their "Hassle Free Returns" page:

    Without a receipt you'll receive:
    •An even exchange
    •A Kohl's Merchandise Credit for the return value of the item
    •A credit to your Kohl's Charge if your items were purchased on your Kohl's Charge
    •A corporate-issued refund

    I like Kohl's for kids' clothes.  They usually have a nice clearance selection.  I haven't found anything there for DH or myself in a long time (except for shoes for me sometimes).  I bought a lot of clearance maternity stuff there both times I was pregnant.

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    AuntFloAuntFlo member
    First Anniversary 5 Love Its First Comment Name Dropper
    edited February 2012
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_wedding-woes_my-version-of-targets-return-policy-sucks-but-only-because-im-too-stupid-to-read-up?plckFindPostKey=Cat:Special Topic Wedding BoardsForum:47Discussion:3ad75d80-bb52-4b8d-9795-7d797a23153cPost:e5b0b737-ca4a-4bfb-bf46-5ea4bebf5bfa">Re: My version of Target's return policy sucks but only because I'm too stupid to read up</a>:
    [QUOTE]AF, I shop plenty for myself at Target and I get a good chunk of my clothes from the outlet mall near my house. I guess considering I have those two stores nearby, I don't get why anyone would shop at Kohl's especially considering the one near my house was not organized well and I didn't find any of it to be particularly appealing to me. DH wears a dress shirt and tie to work every day. He's very tall and thin plus he does have an opinion about the quality of clothes he wears. He likes to buy his dress shirts from one place and it's not Kohl's. BFD. As I said, I was perfectly happy to return the shirt for something else, but there was nothing there I wanted. Take me to a nice Kohl's and show me the error of my ways. I'm always open to having more places to shop at. And the problem with the return is me...I didn't follow their rules (having a receipt) and it's too bad so sad for me.
    Posted by PMeg819[/QUOTE]

    Touchy much?    PMeg can dish it, but sure can't take it.
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    B!tch please. I'm not being touchy, I'm clarifying. I am pretentious. I do like nice things, and sometimes I can afford them.
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    oh af, and 6, i also buy the megapacks of cotton underthings. they work for me best. they are the only underthings i can find in 100% cotton.

    i like kohl's, but their jumping bean clothes run too small. baby was out of those clothes even before he had a chance to wear most of the JB things i bought him because i wasn't aware of how small they run.
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    i cannot find megapacks of cotton underwears that fit me right.  it's all baggy, all the time.  if i go a size smaller, then it cuts off circulation to my legs.  so my legs are too fat or my ladyjunk isn't big enough. 
    image
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    how are the underwears too baggy when you have your adult diaper on taking up all the loose space?

    low cut bikini. that's what you need to buy in a megapack. those should fit.
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    no, i get vpl.  it's boyshorts all the way (no thongs because thongs = UTI city).

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    I buy bras there and check the clearance rack for super sales.  But their plus sizes are 99% old lady elastic waistband polyester sequin fug.

    Also, I will share a WT return story here:  A few weeks ago I was returning something at Wal-Mart (a light bulb that was the wrong size) and the lady in front of me was trying to return a bag of baby clothes that had no tags and were obviously garage sale purchases.  Most of them weren't even Wal-Mart brands and they wouldn't let her return them.  Then she pulled a book out of her purse (a Michael Jackson bio) and they did take that back.
    image

    I just a friendly gal looking for options.

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    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_wedding-woes_my-version-of-targets-return-policy-sucks-but-only-because-im-too-stupid-to-read-up?plckFindPostKey=Cat:Special Topic Wedding BoardsForum:47Discussion:3ad75d80-bb52-4b8d-9795-7d797a23153cPost:b8c507b9-3ea0-4236-84f9-28f60efb1aa4">Re: My version of Target's return policy sucks but only because I'm too stupid to read up</a>:
    [QUOTE]I buy bras there and check the clearance rack for super sales.  But their plus sizes are 99% old lady elastic waistband polyester sequin fug. Also, I will share a WT return story here:  A few weeks ago I was returning something at Wal-Mart (a light bulb that was the wrong size) and the lady in front of me was trying to return a bag of baby clothes that had no tags and were obviously garage sale purchases.  Most of them weren't even Wal-Mart brands and they wouldn't let her return them.  Then she pulled a book out of her purse (a Michael Jackson bio) and they did take that back.
    Posted by zsazsa-stl[/QUOTE]

    Your WT story gives me a sad.
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    I hate Kohl's and their insanely complicated return policy of "current store value" for returned items refund vs store credit. Never mind the added level of idiocy of how much store credit you actually have based on the sale status of what you want to get. Especially when things are on perpetual price knockdown starting a week after they hit the floor and you're stuck with a fug Xmas or wedding present.
    imageAlternaTickers - Cool, free Web tickers
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    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_wedding-woes_my-version-of-targets-return-policy-sucks-but-only-because-im-too-stupid-to-read-up?plckFindPostKey=Cat:Special%20Topic%20Wedding%20BoardsForum:47Discussion:3ad75d80-bb52-4b8d-9795-7d797a23153cPost:855e7ae6-539d-4eb0-be1d-189b3cc982a9">Re: My version of Target's return policy sucks but only because I'm too stupid to read up</a>:
    [QUOTE] Especially when things are on perpetual price knockdown starting a week after they hit the floor and you're stuck with a fug Xmas or wedding present.
    Posted by dharmabunny[/QUOTE]

    True. I don't think I've ever seen anything regular price at Kohl's.

    image
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    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_wedding-woes_my-version-of-targets-return-policy-sucks-but-only-because-im-too-stupid-to-read-up?plckFindPostKey=Cat:Special%20Topic%20Wedding%20BoardsForum:47Discussion:3ad75d80-bb52-4b8d-9795-7d797a23153cPost:855e7ae6-539d-4eb0-be1d-189b3cc982a9">Re: My version of Target's return policy sucks but only because I'm too stupid to read up</a>:
    [QUOTE]I hate Kohl's and their insanely complicated return policy of "current store value" for returned items refund vs store credit. Never mind the added level of idiocy of how much store credit you actually have based on the sale status of what you want to get. Especially when things are on perpetual price knockdown starting a week after they hit the floor and you're stuck with a fug Xmas or wedding present.
    Posted by dharmabunny[/QUOTE]<div>
    their return policy isn't complicated. if you have a receipt, you get the value of the item as purchased. if you don't, they give you the current value - it will drop the longer you wait to return because the store will be more likely to have placed the item on clearance or it is out of season. usually items go on deeper sales on weekends, so the best time to return for credit without a receipt is midweek. this isn't unreasonable considering most places won't give you a return past xx days or without a receipt. </div><div>
    </div><div>we exchanged our first crock pot at kohls (granted, with a gift receipt) more than a year after we were gifted it when the lid exploded. they never gave us any hassle. </div><div>
    </div><div>pmeg - it sounds like your local Kohl's sucks. their customer service is generally very good, in my experience. </div>
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    why would a store give you more than current value for an item you are returning without a receipt? i know i have seen customer service people let a customer know that if they want store credit for an item, they may get back more than what they originally paid on the receipt. that's actually unnecessarily nice of them to do.

    macy's gives you whatever their lowest sale price was within the last 90 days if you return an item without a receipt.

    kohl's does advertise that they take back anything, but like barbie said, the longer you wait the lower the price may be when you go return something.
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