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Florida-North Florida

Vendor Reviews

Wedding Date: April 24, 2010

Venue: Hyatt Regency Riverfront//Elizabeth Cohn

I was absolutely thrilled with everything Elizabeth & the entire staff at the Hyatt provided. I checked out several venues but the minute I saw the Hyatt and the River Deck, I was in love. Throughout the entire planning process, Elizabeth was wonderful. She knew what questions to ask and made sure I had thought about details that I wouldn't have known to think about (water station? food allergies? order of reception?) A few days before the wedding, we dropped off all our decorations (favors, placemats, guestbook, etc) and Elizabeth made sure everything was placed exactly as I wanted. Anytime I had a question or concern she was quick to respond. The pricing was very reasonable and Elizabeth worked with my mom and I to make sure we got exactly what we wanted within our budget. The food was amazing and everyone I've talked to since the wedding has complimented it. I couldn't have asked for a more seamless wedding planning and wedding day. It turned out to be everything I dreamed of, and I truly have Elizabeth and the Hyatt to thank for that!!

 

Cake: Metro Custom Cakes

From the first meeting with Trish and Stephen I loved them. I was so excited to find a local bakery that could compete price wise with Publix. At our tasting the cakes were amazing and when my fiancé and I were overwhelmed with picking cake flavors, they were extremely helpful.

 

Photography: Wedding by Jen

The minute I started planning my wedding, I started scoping out photographers and knew that was one of the most important things to me. My fiancée and I met with a few photographers before deciding on Jen and hands down she was our favorite. Everytime I saw new wedding photos on Jen’s blog, I got even more excited to have her as my photographer. She met with me a few weeks before the wedding to go over final details and ask about our families (who was married, divorced, who went in which pictures, etc). The day of she was amazing. She showed up earlier than promised and spent a few minutes scoping out locations. Throughout the wedding and reception, she was personable, friendly and efficient. She remembered family arrangements and made sure she covered every base, always asking grandparents and parents if there was any other combinations they wanted. My pictures are absolutely gorgeous and I couldn’t say nicer things about Jen and her photography.

 

Alterations: Martha Shump Designs

I found Martha when my boss got married and she used Martha as a seamstress. Even though I didn’t need any major alterations on my dress, I still wanted someone I could trust explicitly with the alterations. Martha was amazing. She worked for Disney as a costume designer and still designs some of her own gowns, as well as reworking others. She did a wonderful job on my dress and her prices are extremely reasonable. My mom’s dress needed a complete overhaul. The top was made of lace, and Martha had to take it pretty much apart, alter it, put it back together, and redo the beadwork. She did an amazing job and charged very little. She is really flexible and willing to work around your schedule.

 

Florist: Anything with Plants & Flowers//Josie Harland

I've waited a while to write this review because of how frustrated and hurt I was by the service I received from this vendor. I had heard wonderful things about Josie and Anything with Plants & Flowers. The first time I met with Josie, things went very well and I was excited about using them as a florist. She promised to send me a proposal within a week, but I never received it. It took an additional two weeks of phone calls and emails before I received a proposal. I should've known at that point to go with another florist, but Josie said she had a family emergency, and since I had read positive reviews in the past, I decided to still go with them. I asked her to make a few changes to the proposal (such as removing gerbera dasies and replacing with stephanotis) and she did so and sent me the updated proposal. I didn't hear anything from her after that. About a month before the wedding, my mom emailed Josie to ask a few questions (when they needed the ribbon and vases we were supplying, etc) and didn't hear back. After several phone calls to the store, my mom spoke to Hilary, the VP of Anything with Plants. Hilary said Josie was on maternity leave and that she was sorry no one had answered my mom's email. She answered the questions and calmed our nerves, assuring us Josie would be back before the wedding. I assumed since we had Hilary to help everything would work out. The day of the wedding, the flowers were supposed to be delivered by 3:00pm so that we could start pictures at 3:30. When we didn't have them by 3:15, my mom called Josie's cell phone. No answer. She called the shop, it was closed (closes at 12 on Saturday). For an hour and a half, we panicked, desperately wondering where my flowers were. At 4:45 Josie finally arrived saying she had been at the hotel since 3:00 but unable to get a freight elevator to bring the flowers up (so many things wrong with that excuse, I can't even count) Although the flowers were beautiful, they did not include the changes I had requested even though Josie had updated the proposal. There were gerbera daisies every where and the wrong ribbon was used on my bouquet. I know that there are many worse things that could have gone wrong, but no one should have to be wondering where their flowers are or have the wrong ones on their wedding day. Im not sure why we received such poor service. Although my mom has written a letter to them, we have not received a response. Find another florist and save yourself the stress!

 

 

 

Hope this helps! Please feel free to ask if you have any questions!

Re: Vendor Reviews

  • edited December 2011
    I'm so sorry you had such a horrible floral experience!  That really is just terrible.
    ~Alissa & Frank 10.9.10~
  • LouWho19LouWho19 member
    100 Comments
    edited December 2011
    I'm sorry to hear about the bad experience also but thanks for sharing with us!
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  • mercury82mercury82 member
    First Comment
    edited December 2011
    Unfortunately, you're not the only one who has ever had a problem with that florist. I've heard horror stories! Not sure how they keep winning "Best Of" every year.
  • shelleycastleshelleycastle member
    10 Comments
    edited December 2011
    I LOVE WeddingWire.com for their reviews..even I use them & I'm a vendor myself!

    anyone can leave an honest review completely outside the control of the vendor. Wedding Wire will even check the email provided to make sure it was indeed a past client of that vendor. When you review 5 vendors the bride also gets a gift certificate.
    Pretty sweet deal for everyone.

    I am in Gulf Coast Bride and many excellent vendors advertise in that magazine too. Summer issue should be out next week.

    Look for me in these locations too! 
    850-259-9687

  • edited December 2011

    Thank you for your email however i am truly an advocate for Anything with Plants and Flowers. They rock. Sorry mercury 82 but ALL i have seen from you is negative comments and you are just an angry bride at the world. not everything can stink. but you are truly negative all the time. I believe you probably had a stressful experience however i had my wedding at the Hyatt Regency Riverfront and it was a NIGHTMARE!! Their freight elevator had my band stuck for almost 2 hours and no one from the hotel would stop and send someone to fix it! Their elevators for freight are horrible!!! Even my wedding cake was late due to this problem and they do not allow venders to ride their regular guest elevators so everything was late, BUT MY FLOWERS. I had Anything With Plants and Flowers do my wedding flowers and met with both Josie and Hillary and quite frankly, they are amazing. there isnt a better florist and i met with 5 before them and actually walked away from my deposit with another florist as Anything With Plants and Flowers rocked it that much!! they are purely amazing. I hate to point this out to you but they also stress in person and it is written on everything, every item they gave me that the bride is strongly reccommended to come in Thursday or Friday to preview their flowers as they design them for you to see!! not just one thing, but they show everything to you! I bet if you looked at any of your proposals (unless you were lucky and didnt change your mind often like me as there were too many cool ideas) you will see this pretty large and in charge. if you didnt review your flowers, it is probably your own fault. I had a copy of my revised flower list and gave to by best friend who checked in everything and it was exactly as it said on the copy. i also had josie's cell number as she made it a point to make sure i had it since she wouldnt be at her office on my wedding day, but setting up my wedding! (which is where i wanted her!!!!) everything was fresh and stunning! i had quite a large party and tons of guests and my wedding was tricky and the only item that was perfect was the flowers. Your email upsets me as it seems that because you
    got your flowers a little late (which was most likely the hotels fault) you are bashing a great company. i have reshearched them and you are the ONLY bad comment. the only one! However every other florist has tons of negative. They win the best each year b/c they are the best. they have only positive comments except yours. I also had my wedding planning when josie went out on maternity and you know what...her voicemail stated very cleary that she was out of the office for 6 weeks and gave a alternative as did her email. im sorry, but i think you are quite partly to blame. Tongue out

  • edited December 2011
    Thanks for the review jmn7283.  I'm using Metro Custom Cakes for my wedding and am even more excited now.  Sorry you had an issue with the florist. 
  • edited December 2011
    vendor reviews have been so helpful.
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