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I'm strangely smug about this...

Habs2HartHabs2Hart member
2500 Comments Second Anniversary Combo Breaker
in Wedding Etiquette Forum
So I got an e-mail from one of my hotel blocks saying nobody booked and they are releasing them.  Well no shiit.  They would not budge and let anyone do 1 night.  It was 2 night minimum for $150 a night.  I had another hotel blocked that everyone got rooms at.  I'm so happy that nobody blocked and the hotel had reserved 15 rooms. 

Is that weird?
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Re: I'm strangely smug about this...

  • Beachy730Beachy730 member
    5000 Comments Fourth Anniversary Combo Breaker
    Not weird, but I probably would have said screw them from the beginning when they would only do a block of 2 nights.
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  • kmmssgkmmssg mod
    Moderator Knottie Warrior 5000 Comments 500 Love Its
    Nope, just karma biting them in the butt.  Customer service is everything and your other hotel must realize that.
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  • Habs2HartHabs2Hart member
    2500 Comments Second Anniversary Combo Breaker

    I wanted to give people options.  The Marriot or the Howard Johnson.  It's a big difference in quality, and the Marriot is on the lake and really is beautiful.  But their lack of flexibility is annoying.  Those are the only 2 games in town.

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  • mica178mica178 member
    5000 Comments Fourth Anniversary 5 Love Its
    Since I'm guessing your guests found some other accommodation elsewhere, I'd probably feel smug too. 
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  • jemmini6jemmini6 member
    5000 Comments 25 Love Its Second Anniversary Name Dropper
    I'd email them back and say "oh that's fine, all my guests booked at the hotel that would let them do one night"  Just so they know that that's why they lost those reservations.
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  • booboo1978booboo1978
    100 Comments
    I'd be doing a silent "told you so" dance in my seat right now if that was me.  Their fault for not being customer service friendly--or forward thinking enough to realize that 1 night's of business is better than no business at all.
    I'd do that actual dance if I found out later that no one booked any of the rooms at all and they sat empty.
    4/29/12
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  • jsleikjsleik
    100 Comments
    I know that smug feeling too!  There are 4 hotels near our venue.  One of them has a ballroom and caters at a facility next door and have been the only game in town for years.  Finally someone else opened a new venue.  We booked at the new one, but the original hotel everyone has always booked at wouldn't even let me do a block.  They told me a year in advance they were too busy.  It is a city of 50,000 people, so I seriously doubt that.  The other 3 hotels were more than happy to help me out, so we didn't give people the 1 hotel's info at all.  No need to give people to business who clearly don't want it! :-)
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  • shannon5176shannon5176
    100 Comments
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_etiquette_im-strangely-smug-this?plckFindPostKey=Cat:Wedding BoardsForum:9Discussion:2c7c9f49-99fc-467a-9dfa-2e39c81ca3b1Post:eb2ff5b2-1403-4982-b763-ff45037b743d">Re: I'm strangely smug about this...</a>:
    [QUOTE]I'd email them back and say "oh that's fine, all my guests booked at the hotel that would let them do one night"  Just so they know that that's why they lost those reservations.
    Posted by jemmini6[/QUOTE]

    I would do this as well!!! LOL
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  • lyndausvilyndausvi mod
    Moderator Knottie Warrior 10000 Comments 500 Love Its
    It's funny.   as a bride I would do the 'told you so' dance.

    As someone who works for a busy resort  I would be saying, thank god.  Now I do not have to hold a block of rooms anymore for people who will never book anyway.  

    I see both sides of this.  Our resort is busy all the time and finding someone sell the rooms to is not a problem.  Actually holding rooms sometimes loses us better business.






    What differentiates an average host and a great host is anticipating unexpressed needs and wants of their guests.  Just because the want/need is not expressed, doesn't mean it wouldn't be appreciated. 
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  • Habs2HartHabs2Hart member
    2500 Comments Second Anniversary Combo Breaker
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_etiquette_im-strangely-smug-this?plckFindPostKey=Cat:Wedding BoardsForum:9Discussion:2c7c9f49-99fc-467a-9dfa-2e39c81ca3b1Post:6139265a-4c43-4bf3-bfeb-84b45842a517">Re: I'm strangely smug about this...</a>:
    [QUOTE]It's funny.   as a bride I would do the 'told you so' dance. As someone who works for a busy resort  I would be saying, thank god.  Now I do not have to hold a block of rooms anymore for people who will never book anyway.   I see both sides of this.  Our resort is busy all the time and finding someone sell the rooms to is not a problem.  Actually holding rooms sometimes loses us better business.
    Posted by lyndausvi[/QUOTE]

    Ya, I could see this side of it, but it's the last weekend before the rush starts or else they wouldn't hold blocks anyway.  We are getting married in a major tourist town and when it's off season, it is dead. 
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