I drove all the way from MN to Chicago with my friends to the N. Michigan Ave J. Crew, one of the two in the country that have the bridal collection to try on. They had no record of our appointment or the dresses we requested. They were rude and had no concept of what a bridal consultation should be like, or what customer service is. I would not recommend making a trip there to try on their dresses. The dresses aren't even that great, especially within the price range they offer.