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Wedding Etiquette Forum

F/U, or EFF YOU, photographer

Warning: ridiculously long post-and-run rant ahead. I promise this will be the last time I vent about this guy, but I just have to get it all out.

My photographer was ridiculously unprofessional on our wedding day. He was disorganized (even forgot our shot list), bossy, wouldn't listen to what I or anyone else wanted, and didn't get half the formal shots I was hoping for, because he's ploddingly slow and overdirects all of them.

As for candid shots, well, I have no idea what he got, because it's been three months since our wedding and we still have nothing besides some teasers. I got in touch with him multiple times about how things were going and kept getting, "oh, I'm working on the wedding before yours, it'll just be another month or so". After he'd called yesterday to say he finally finished up, I thought the wait was over. I was wrong.

As it turns out, he refused to turn anything over to us because he hadn't been paid in full yet. Why hadn't he been paid in full? Because he hadn't bothered to bill anyone yet, or tell us that he was anywhere close to finished. He asked to meet in person to get his final check, and I told him he'd have to get in touch with my MIL, who was paying. He refused to call her, insisting that I have her call and set up a meeting with him. She can't meet with him because she lives four hours away. So anyway, she called him and arranged to set up a check. During that discussion, some interesting things came to light:

He called us the most confused, disorganized bunch of people he's worked with, because usually he "only speaks to the MOB". Speaking of confused, he refused to accept that he'd misdialed my phone number, insisting that I must have changed my number. He demanded to have a meeting with me when I'm in Boston and he's in Knoxville. He keeps, despite correction, referring to MIL as my mother because "the MOB always pays for photography". Yeah, just because she offered to pay does not make her my mother.

He has not edited our photos. No retouching, no redeye removal, no color adjustment. NOTHING. He has held onto out pictures for the last three months so he can make them into a fucking slideshow that I will never watch. he suggested I take the CDs of photos to Walgreens so they can adjust any images that need it. WALGREENS. What the fuuck did we pay for?

I'm so mad right now, I'm shaking. When I get home I'm going over the contract with a fine tooth comb.

Re: F/U, or EFF YOU, photographer

  • That's sucks, I'm sorry you're going through this. Definitely re-read your contract very carefully.  Does he work for himself? If not, is there a supervisor you can talk to?
  • I would definitely go over your contract and see what it includes, and try and remember anything that he told you in previous meeting about editing/or what his sample photos on his website or something look like. I'd be angry too. He sounds like a very irritating person to deal with to say the least. GL.


  • WOW. I'm really sorry you're going through this. This guy sounds ridiculous. I hope you find a way to get what you deserve, and I don't think he should be compensated for most of it. FWIW, I've really enjoyed the pictures you've had up and think they're gorgeous, so at least you have those. :)



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  • I can't believe he was this slow when he hasn't even received a final payment yet. WTF?
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  • That really sucks and he sounds like he sucks big time. But I have a question... you said "As it turns out, he refused to turn anything over to us because he hadn't been paid in full yet. Why hadn't he been paid in full? Because he hadn't bothered to bill anyone yet, or tell us that he was anywhere close to finished." ... why didn't you know what was due? I'm not trying to be a bitch, I'm just curious. I know my photog has to be paid before she does our wedding or she won't even show up... but that's in my contract. Does he specify when payments are due in the contract?
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  • How frustrating! Yes, go over your contract and see wth is up with his cheeseball behavior. We had a friend of ours do our wedding for cheap, got the pics within a week and they were touched up and ready to go. He even gave us the program he used to touch up so we could play and make any changes we want! Maybe look into purchasing something similar instead of going to Walgreens.
  • Jeez! I can't even imagine how frustrated and angry you are feeling the right now...the photographer is extremely unprofessional and rude.  I hope everything works out and you can get your pictures re-touched by someone else who actually knows what they are doing.
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  • Definitely post reviews on Wedding Wire and such. Hopefully other brides won't have to deal with that guy. Plus, it'll really hurt his business. Yay, revenge :)
  • I am so sorry Opal, this really really sucks. This guy seems certifiable! ::hugs:: and I hope it all works out for you!
  • Also try reporting him to the Better Business Bureau. I'm so sorry you're dealing with such an asshole. :(
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  • Thanks, guys.

    Ashmy, the contract says that the final amount is due "upon delivery of proofs". If we were there, it would mean exchanging a check for the CDs in person. But we're not (and he didn't even realize that), and we just assumed he'd let us know when he was ready to ship them or whatever.

    BG, thanks. I love them too. I think what is most extremely frustrating is that I have so many awesome pics, taken AND EDITED by my friends for free. I feel like they put in more effort than our photog has. I'm so grateful for them and it just puts this guy's failings in stark relief.

    I'll definitely write full reviews of my experience. At first, I felt bad about it because the guy is self-employed and doesn't get a lot of business. But I don't want another bride to have to deal with this.
  • If you send a check, and you weren't already planning on it, make sure you do certified mail so you KNOW he received it.

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  • How did you find out about him?  Go to that source and let them know that their referral is flawed.  Yelp.com the hell out of his business.  Post reviews EVERYWHERE about him. 
  • Oh, believe me, J&K, it's happening. Fabshelly, I don't know where I heard about him first. But I'll make sure the reviews get out there.
  • See a lawyer!  I am pretty sure that it is a trade standard that professional wedding photographers edit the photos, so even if it is not in the contract, you could argue that you hired him for his professional expertise, and that the editing was a basic assumption upon which you entered into the contract.

    Good luck and I'm sorry you have to deal with this.
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  • Opal, if it helps at all download the program Picassa Photo Editor. I used it to edit my wedding photos and it's user friendly and turns out some great pics.

    I'm sorry you have to deal with such a douche :(
  • Wow Opal, that really sucks. Let us know how you go.
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