The DJ for our wedding was from Exceptional Entertainment (located in Greensburg, PA). We selected a package that included two DJ's & wireless patio speakers. We also requested a DJ that was "young, lively, upbeat, interactive". Only one DJ was sent, though we paid for two. And the wireless speakers were not on the patio, though we paid for them. The DJ (Kevin) was the exact opposite of what we requested. He also messed up everyone's names, though we went over them 5 times before the reception began, he didn't play songs that people requested & you couldn't even hear him speaking, though we paid more to have the Bose sound-system. None of this was the DJ's fault, but the fault of the manager/owner, Jason Duncan. I called Jason the week after we got back from our honeymoon. He told me he'd call me back to discuss a refund. Two weeks passed, so I called Jason again. He agreed we should be refunded $250 - for the missing DJ ($100) & missing wireless speakers ($150). He was supposed to call me back. Four phone calls & three emails later, we still hadn't heard back from him. We contacted the Attorney General's office, who has been unsuccessful, after six attempts (phone calls & letters) to get a hold of Jason Duncan. We're not asking for a full refund, just a refund of what wasn't there on our wedding day. And we know mistakes happen, but as a business man, Jason should want to fix this. We paid $1,008 for our DJ services! I strongly advise anyone looking for a DJ not to waste their time looking into Exceptional Entertainment. If Jason Duncan has done this to us, I'm sure he's done it to others...or will do it to others in the future. Stay away from Exceptional Entertainment!