My dropped off my ring about a week and a half ago at Helzberg to have it resized. My FI got it sized there before he gave it to me, and he got it sized to a 5.5. Whenever I put it on it was WAY too big. The lady who works nextdoor to me is a jeweler and she measured it at a 6.5.... So I dropped it off at Helzberg because sizing it again is free since he bought the warranty and whatenot. So, I call today to see if its in and they have NO record of it being dropped off! The lady looked up my name and my FI's name! Nothing! The women says, "Well, check back in a couple days and maybe it will turn up." So I tell my FI this and he calls and asks to speak to a manager, and course the lady I talked to, was the manager... AH! We're calling again tomorrow and if it hasn't been found I don't know what will happen, but I'm sure my FI will be raising hell.