I booked this hotel as my block for our wedding. I solely booked them because they provide FREE transportation to and from your venue for every single guest staying at the hotel AND their rooms are only $90 if 10 or more were booked - we checked out the hotel about 2 mos. prior to the wedding and were actually blown away by how nice and upgraded the facilities were...so we booked and began working with the event coordinator lady or whatever, who was an absolute Doll... My ONLY request was that ALL guests were to be shuttled (by however many automobiles, buses,vans, etc.) at the same time...I wanted all my guests to arrive at 5:30 for my 6pm wedding and the coordinator ensured me time and time and time again that it was NO problem and it would be taken care of Low and behold, I arrive on Friday (wedd is Sat) and am running late for my rehearsal so I run in to drop off the out of town bags and she comes to me and says "ok so your first round of guests will be leaving here at 4:30pm and the second round at 5:30pm"...now considering the Tides was nearly 25 mins away, that made NO sense whatsoever...the first batch of guests would be waiting over an hour and the second batch would more than likely be late...hello? So she advised me that the A/C broke on the big bus and she 'assumed' i wouldn't want to shuttle guests without AC - I told her to make sure all the guests arrive at the SAME time that was ALL that I wanted... Day of --- most guests did not get their OOT bag First round of guests arrived at about 5:30 and second round of guests didn't arrive until 6pm and we had to delay the ceremony NOT TO MENTION...the 'coach-like bus' she told me would be transporting the guests was a Wayne High School big yellow schoolbus with NOOOO air conditioning...no fukkin joke! I was mortified to death and extremely pissed off to no end, and in addition to that the staff was incredibly rude, ignorant and inept - things were screwed up left and right word of advice: don't use them for your room block!