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Horrible Alteration Experience..

shellybethshellybeth member
100 Comments
in Attire & Accessories Forum
They gave me a lady who didn't speak english who kept telling me I bought the wrong dress and it doesn't fit on my body and the bra I have is also the wrong one (even though I bought the bra and dress there and they helped me out.. so obviously one of them doesn't know what they are doing). She also kept saying I needed straps and I don't want straps, that is why I bought a strapless dress. I ended up crying because the lady just kept saying that I was pretty much screwed and now my dress is apparently going to look stupid on me, and I had to have her keep repeating herself because I couldn't understand what she was saying and now I am just really upset and I just said it's fine and left it there to get altered because I was so frustrated and upset. I wish I would have just brought the dress back with me to take it somewhere else instead of leaving it there, but now I don't want to go back to pick it up.
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Re: Horrible Alteration Experience..

  • orangejuliusorangejulius member
    10 Comments
    Cancel your alteration order, pick up your dress, and bring it elsewhere to be altered. Under no circumstances should you be treated this way, especially from company you bought the dress from! Maybe they planted this awful person there to try to get brides to buy more than one gown from them?? I can't imagine any other reason they would keep someone so rude on their staff.
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  • clearheavensclearheavens member
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    FWIW, that reminds me of experiences of when I work with Vietnamese vendors.  They tend to do what they think is best on you, because in the Vietnamese culture they are the expert and you are the customer, instead of the other way around.  Sometimes they do what they want to do and sometimes they don't.  When they don't, sometimes it comes out for the better but definitely it's 100% frustrating.For example, my FSIL ordered her wedding cake from Philadelphia Chinatown, and she specfically wanted white frosting and red decorative icing (for the Chinese characters on it).  It was all said through word of mouth in person.  On the Big Day, they made the decorative icing lime green!  They claimed that the red tended to smear into the white, making it look pink.  Couldn't they have told her earlier?  I dunno, it's a lot of "ifs" and finger pointing, and actually it didn't look too bad because the green matched the flower foliage.  But my point is that maybe it was for the better and maybe it wasn't.  But it was very upsetting.This is what happens when you work with someone from a different culture.  If you're not comfortable, don't put up with it, take your dress elsewhere!
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  • shellybethshellybeth member
    100 Comments
    SheAshe was some type of Asian. I am going to someone else on Wednesday, but now I can't stop thinking about my dress and I can't stop worrying how it is goig to urn out. At least I will be getting a second opinion
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