New York-Long Island

Venting!!!

So, I just needed to vent! I had my bachelorette party this past Saturday and we used RJ Limo in Wantagh. They were awful!!The driver had no GPS and expected us to give him directions, his driving skills were horrible, we kept jerking around and he even tried backing up 2 blocks whick turned out not to work so well.  There was supposed to be a stocked bar and there was only Bud light cans and pepsi!! He got us to our final destintion 40 min late, not because of traffic, but because he had no idea where he was going. He actually stopped people on the street to ask  for directions!But the worst part was that I called the company on Sunday afternoon and left a message...no one called me back. Called again yesterday afternoon, spoke with someone, he said the manager would call me back later that night...no call. So this afternoon I had to go there to gete someone to talk to me. We had paid for the day of our weding, which at this point I was cancelling. I got an attitude when I got there and all they kept saying was what a great reputation they have. They need to work on their manners and customer service. Just thought I'd share my story with anyone who was thinking of booking with them.RJ LIMOS SUCK!!!

Re: Venting!!!

  • edited December 2011
    Wow, that's awful!! How are you gonna back a limo up not one, but two blocks? At least you found out now and you don't have to deal with this on your wedding day!
  • edited December 2011
    Look into Camelot limo. I love them and as far as I can tell, they've had not one single negative review!
  • shortkakeshortkake member
    10 Comments
    edited December 2011
    I actually got a recommendation from a friend that I wound up booking with, but thank you!! I also heard great things about Camelot
  • TJEPMTJEPM member
    10 Comments
    edited December 2011
    Hi -Fi & I booked RJ's limos for our wedding next April!!!  After hearing your experience I am not so sure I want to use them.  Did they give you your deposit back for your wedding day?  Should we look into using someone else?Thanks!
  • shortkakeshortkake member
    10 Comments
    edited December 2011
    I would if I were you.They did give me my deposit back.  They were rude about it and could've cared less that I cancelled.  I was mad about the limo driver, but more mad that I had to wait 3 days, and make 2 phone calls and then had to go down there to get someone to acknowledge me. Good luck with whatever you decide, but I think there are many better companies out there.
  • Diana&JoshDiana&Josh member
    10 Comments
    edited December 2011
    That is crazy.  I am glad that you got your deposit back though! 
  • edited December 2011
    I am having a hard time finding a limo company to book. They are all crazy! Or have bad reviews. Let me know who the new company is that you booked because I'm dreading going to more places. Thanks!
  • shortkakeshortkake member
    10 Comments
    edited December 2011
    I booked with Regal Limousines in Rockville Center. The driver we will have is named Paul and he seems super sweet. I also have another friend who highly recommends VIP Limousines in Bellmore. We're only getting a pick up/ drop off on the wedding day, so I'm not sure how there prices compare with other places for a full day. But I would definetly check with both of them.
  • TJEPMTJEPM member
    10 Comments
    edited December 2011
    Thanks for the advice!!  If you don't mind me asking, how much are you paying with Regal?  We were getting a 3 hour package with RJ's for what I thought was a pretty descent price.  I am thinking we should start investigating some other places though.  Also, what was the name of the driver you had for your bachleorette party?Thanks again!!!!
  • shortkakeshortkake member
    10 Comments
    edited December 2011
    The driver was Mike. We are paying $150 for the drop off with Regal (not sure if it's because we knew someone) but you could probably always use that as a base to start from if you call there. From VIP we were quoted  $195 and when we went to RJ's it was $195.Most places aren't that busy, so there's always room to haggle.
  • TJEPMTJEPM member
    10 Comments
    edited December 2011
    Thanks for all of your help!!  I really appreciate it!!  Good luck & congrats!!
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