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Imagen and Instant Request Knotties

mart1268mart1268
10 Comments
in Minnesota-Minneapolis and St. Paul
For Instant Request..how much did you tip? Their website recommends $150. Since we're off season we're only paying $595, so 20% of that would be roughly $120. Do you think that's ok?And for Imagen International photography...on their contract it says "your pre-gratuity balance is....". I though photographers weren't tipped because we receive a product. What are other Imagen knotties doing? Tip 20%? And we're having a lead photographer and an assistant, so should we split the 20% tip between them (or however much we tip)?Thanks! 10 days to go!!!!
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Re: Imagen and Instant Request Knotties

  • els8383els8383
    10 Comments
    edited December 2011
    We tipped IR $100.  I was kind of turned off by their 'recommending' how much we should tip so I just tipped what I wanted.  Also, I tipped on our wedding night, not before like they want you to.  Our DJ seemed perfectly fine with it!And we didn't tip our photographer (although I didn't use Imagen so I don't know if they expect differently).
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  • shudak1shudak1
    100 Comments
    edited December 2011
    Hi,We have both of these vendors.  I didn't even think about tipping photogs, do you think we're supposed to?  Not sure what we'll do on the DJ, i would guess we'll do 15% of what we paid though.
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  • SMorrisoSMorriso
    100 Comments
    edited December 2011
    I personally think that a vendor putting a suggestion for a tip in the contract is like putting your registry information on your invite. Generally you tip those people who don't own their business, unless they go above and beyond their services. An IR DJ doesn't own the business so I would tip him for his services on the night.


    Zuma Zoom
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  • deru0012deru0012
    100 Comments
    edited December 2011
    We tipped our IR DJ on the night of the wedding. We were married on a Saturday in August (peak season) so 20% of our total invoice would have been $150. That's probably just their year-round suggestion, depsite the fact that some couples pay less during non-peak times. I think $120 would certainly be fine.
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  • felaneyfelaney
    100 Comments
    edited December 2011
    We're using Imagen; I noticed that in the contract as well and thought it was a little strange that they added it in there. It's actually listed in a few places. Have you received their formals planning sheet yet? On the one we received it says "*Gratuity is greatly appreciated! 10-15% gratuity rate is industry standard."It also says "pre-gratuity" on the note we received from them with after we sent the deposit and it says it on the contract as well.
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  • shudak1shudak1
    100 Comments
    edited December 2011
    We haven't received that formals planning sheet yet, no.  It's good to know though, I seriously hadn't considered tipping them.  Is it just an Imagen thing, or is it maybe all photographers?
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  • SMorrisoSMorriso
    100 Comments
    edited December 2011
    I signed with two photographers during planning. Neither had gratutity mentioned in their contracts. It isn't industry standard either.  


    Zuma Zoom
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  • blckwhtyllwgirlblckwhtyllwgirl member
    Sixth Anniversary 10 Comments
    edited December 2011
    I used Instant Request and actually complained to them about their tipping language. They send me 5 emails (yes, 5) that had 2-3 points one of which always said that I basically shouldn't forget to tip $150 (the "average) for their DJ. It was a huge turn off and once I got the fifth emailed I responded and explained that a tip is earned not automatic and they will get one if they do a good job and will get what I feel is appropriate. They did an ok job, and messed up part of our dances (FI's mom didn't go so we removed the mother-son dance 2 weeks before the wedding but they still announced it making things pretty akward) and they didn't follow the order of things we gave them. But, we tipped $50.
    imageLilypie Second Birthday tickers Lilypie First Birthday tickers
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  • shudak1shudak1
    100 Comments
    edited December 2011
    I will defo tip what I feel appropriate day of for Instant Request, I agree that a tip is earned.  However I'm unsure of how I will handle Imagen.  I must've missed that on the contract.  How strange though.  I may do so though if I feel it was earned.
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  • abohlkeabohlke member
    10 Comments
    edited December 2011
    I am using Imagen also, and have heard that if the photographer doesn't own the business, then you should tip...I am planning on a "lump tip" and the 2 can split it however they want.
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  • kristigileskristigiles member
    Seventh Anniversary 500 Comments
    edited December 2011
    good question about imagen!!  I've been wondering the same thing.  Anyone who's previously used imagen?  What did you do?
    August 14, 2010 image*PLANNING* *MARRIED*
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  • NuggetBrainNuggetBrain member
    5000 Comments
    edited December 2011
    I know Alex owns Imagen (I think) so if he's your lead photographer, you should take that into consideration. 
    image

    If I wanted to hear the pitter-patter of little feet, I'd put shoes on the cat. image

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