Well..I finally have ceremony pictures!I was told that they hired some staff to help them with retouching pictures to try to speed up their turn around time, so they are definitely aware its not good. I'm supposed to be getting a timeline of rest of my stuff next week after they get back from their weekend of shooting a wedding in Texas this coming weekend, so here's hoping I can get them in time to use them for Xmas..I made it clear in my email I was hoping to use them for gifts, so cross your fingers for me!!!