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Name Change Chronicles - Social Security

Soooo...changing your name can be a hassle. I thought I would share my fun with some of you ladies who are going to be going through it since I know it is one of the more popular board topics. Today's adventure: The Social Security Office!! I heard that you should try SS before the DMV. Not everyone has said this, but most of the posts I had read told me this, so I decided to go there first. I did a bit of research online at their website ahead of time and completed the SS-5 form, brought my certified copy of my marriage license and my driver's license to the local office. (NOTE: these are items for someone who just needs a name change and is a resident who already has a SS card). I was floored by the sheer volume of people at the office. I think we are all conditioned to expect the intense wait at the DMV, but I just didn't think that it would be as bad (or worse as I found out) at Social Security. I arrived on my lunch break hoping to be able to achieve the name change over the hour, it did not work. So I decided to come back another day. Unfortunately, the Social Securit offices hours are not as convenient as one would hope. They are M-F: 9-4, with Federal Holidays off - these include days most of us work, like Veteran's Day. So I decided to go in to work late and arrived at 9:03 am the next day they were open. There were already 80 people in the office and I had a wait time of 42 mins. The good thing is that the office is organized. They have an automated check-in stand that allows you to select the option you want for the service you are there for. It then prints a ticket with a number and a wait time for you. The employees call out numbers of the different groups. You'll find only certain windows are assigned to certain things. The day I was there only one person was assigned to the group that includes name changes. With an estimated wait time of 42 mins., I wait for approx. 1 hour and 30 mins. - so I suggest you bring a book. The office provides chairs and is fairly clean, but noisy. There were more than a few people that had to stand and some were in the hallway outside the office. Once my number was called, the process was easy. I handed over my documents and answered simple questions. It took no more than 5 minutes. I went to the Social Security office in Aurora located off of Jewell Ave. Your experience may have been much different, but I thought I would share mine since I had no idea what I was walking into and figured it'd be beneficial for anyone going to this office in the future. My next challenge is the DMV :)
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Re: Name Change Chronicles - Social Security

  • kvanscoykkvanscoyk member
    10 Comments
    edited December 2011
    I almost went to that same office but we were moving and so I waited a couple of days and went to the one in Grand Junction.  I highly recommend going to one that is in a smaller town if you have the chance- for all of you that have yet to go.  I got there at 10 and was out by 10:30.  There were only 2 people working but only 5 people waiting in front of me.  I also discovered that you can make an appoitment.  It might have been faster had I done this!  I am also off to the DMV next.  We will see what happens with that adventure.Good luck everyone changing your name!
  • chelbell326chelbell326 member
    500 Comments
    edited December 2011
    I went to the SS office in Arapahoe County (HR/Centennial area) and it wasn't terrible.  There was the automated check in & the wait was approx. an hour.  Definitely take a book! :)
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  • edited December 2011
    Katie thanks for posting this! I have been absolutely dreading going through the process. That is the office I was going to go to as well, but maybe I will go to another location after reading this. GL at the DMV!
  • edited December 2011
    Yes! This is almost the same exact experience I had today in Boulder at the SS office! I waited for almost an hour and a half too. It was also utterly depressing because it took forever b/c so many people were in there to try to get money or their SS benefits because they lost their jobs, etc. and they would be up at the counter for 30 minutes or more.... Also, the workers "fizzled" out one by one and eventually left one poor guy to man the counter all alone with a full waiting room of people with numbers at 3:30! You could tell he was aggravated, as well as all the people waiting.. What a mess!
  • edited December 2011
    I went to the DMV first and that was a piece of cake. Waited about 20 mins and had a new license. I went to SS in Boulder and waited about 30 mins in a line of about 10 people and 1 clerk, finally they added 3 more clerks and I was out in 5 minutes. I went both places after the lunch hours and had pretty good luck.
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