I sold 4 lanterns to a woman on the trash to treasure board. She paid $40 total. $20 for all the lanterns and $20 for shipping (It was actually $22, but I ate the $2 plus cost for all shipping supplies. I made $15 tops)I wrapped them in bubble wrap, packed them in the box tightly, and marked the box fragile. One of the lanterns arrived to her broken. She emailed me today and asked me how I would like to handle this? Um, I don't want to handle this.WWYD? Should I be nice and refund her the $5? She was kind of a PITA to deal with and I don't really feel it was my responsibility to make sure they arrived safely. She could have damaged them when she got them... Who knows? Suggestions?