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Pennsylvania-Pittsburgh

Worried something happened to my photographer - Should I book a new one??

I was so excited to find a fantastic photographer from DC for our wedding next June, and we booked her a couple of months ago.   She was traveling to Pittsburgh and was nice enough to offer to do a free engagement session for us, which was fantastic!  That was the second week of July, and she said she'd have our engagement photos to us within 2 weeks.  A couple of weeks later, she emailed to say she was really far behind, but would have them the next week.  The last time I heard from her was the first week of August.  She told me she'd had an emergency... She said she was okay, she was just behind in developing photos as a result, but she expected to have ours finished the following week.  That was the last I've heard from her.  I've emailed twice with no response, and she hasn't been posting pictures on her website or facebook page.  The last time she posted was a whole month ago, and she normally posts at least once or twice per week.  And she usually responds to emails pretty quickly.   I'm getting worried that something terrible might have happened to her!   What do you all think??  How long do you think I should wait to hear from her before I book a different photographer for the wedding?  I'm afraid if I wait too long, all of the good affordable photographers might be booked already? 

Re: Worried something happened to my photographer - Should I book a new one??

  • edited December 2011
    That is a little odd.  Have you tried calling her/her company?

    Hope she is okay!
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  • edited December 2011

    When is your wedding again?

    Did she give you a back up plan if something happens to her?

     I know I asked my vendors about emergency cases and they said they have a network of ppl that they will send in case they cannot be there. Obviously, they may not be your first choice, so I understand you may want to book someone else.
    Have you tried calling her?

  • arf3420arf3420 member
    100 Comments
    edited December 2011

    She didn't say anything about emergency situations, and of course now I wonder why I didn't ask.  Haha.  I don't have a phone number for her because we always corresponded by email, but I'm sure she must have one listed on her website or something.  I'll try to find it!  That's a good idea!
    The wedding isn't until June, so I think I might give her one more month and then start looking at other options.  Unfortunately, my #2 and #3 choices for photographer are already booked now, but hopefully there will still be some good ones available!

  • edited December 2011
    Do you want to give us her name?  Maybe some other bride out there is using her services as well and knows what is going on.
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  • arf3420arf3420 member
    100 Comments
    edited December 2011
    Ashley Nichole Photography.  She's from DC... I think she travels to Pittsburgh for weddings sometimes, but I'm not sure how much she does in the area.  That'd be great if someone knows though!
  • edited December 2011
    I am the same as you and would be freaking out about this, but I would wait just a little longer.

    Try to find the phone number, but if that is not succesful then send her an email with a very catchy title--like NEED TO TALK ASAP. haha IDK something that will get her attention if she's barely looking at them.

    Just let her know your concerns.

    Hope everything works out!

    GL!Cool
  • edited December 2011

    It this her website?  http://ashleynicholeblog.blogspot.com/

    It looks as though she has an active facebook page.  Maybe write a post on her facebook wall and see if she responds.  Maybe at the least someone else will respond and tell you if there is a reason she is not getting back to you.

    Sorry you are having this problem.

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  • SReecePhotoSReecePhoto member
    First Comment
    edited December 2011
    seriously, as a photographer, if she is this "behind" and you cannot get a hold of her within a day, get a new one. Thats not very responsible on her part, and she may be behind but shes also making herself look bad. How do you know shes going to be there at the wedding? How do you know she can get you her photos?

    I'd look for a new one in your area. My friend lives down in the Pittsburgh area, maybe check her out-- she makes great images.

    http://www. veronicavaros.com
  • Britt0412Britt0412 member
    100 Comments
    edited December 2011
    @arf3420 - let me know if you want some recommendations on other photogs who are right around this price range. I have a list of five who I researched, and three who I met with.
  • arf3420arf3420 member
    100 Comments
    edited December 2011
    Thanks for the suggestions everyone!  I did find her phone number in my emails from her, and I left a voicemail a couple of days ago, but no response yet.  I'm definitely worried...  :-(  I think I'll try posting on her facebook wall next and see if anyone says anything. 

    @britt0412 - Please do send me the photographers you researched!  I had only found a couple others I liked in this price range, and I know they're all booked already. 

    People weren't kidding when they said wedding planning is really hard!  My photographer was one of the few things I actually had planned for sure.  Geesh... lol.
  • arf3420arf3420 member
    100 Comments
    edited December 2011
    Update:   She finally reappeared!   She didn't return my voicemail, but she finally called me once I posted on her facebook wall.  Thanks for that suggestion!   She removed my comment right away, so I think she was worried about it making her look bad.  Lol.   Apparently she had very bad pneumonia.   She did send me two of our photos as a preview, and they were amazing!!  But she promised me I'd have the rest of the photos by last Monday.  Here it is now 10 days past that deadline and I haven't heard another peep from her yet.  So I'm definitely still not happy with her.  I'm just praying this is all a result of her being sick and this won't happen again with our wedding photos.  At least it seems like the final product will be worth waiting for in the end, and at least I know she's alive :-)
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