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Ohio-Northeast

VENDOR WARNING! Avoid "A Bride's Design" in Westlake

They're advertising a going out of business sale.  I want to forewarn everyone that they are unethical and don't follow through once they have your money.  I'm sure that's why they're going out of business. 
My experience was terrible.  I ordered a custom bridal gown July 2009 and they continually lacked follow through on the order, even though there was a question about the fabric color FROM THE TIME OF ORDER.  They never followed through to insure that I received a fabric swatch and my dress came in just 2 weeks before my wedding in the wrong color.  After much hesitation from them, I settled on working with the sample dress from their store, due to tight time constraints.  They promised me that they would "make it as good as new."  They promised to have it cleaned and altered to fit me precisely.  Two days before leaving for my wedding, I arrived to pick up the dress and it was NOT ONLY STILL DIRTY, but not altered to fit me.  I was forced to take it as it was just to have ANYTHING to wear for my wedding. 
Don't bother dealing with them and allowing them to ruin your wedding like they did mine.

Re: VENDOR WARNING! Avoid "A Bride's Design" in Westlake

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