Am I being crazy?

smurfie10 · July 2012

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professorscience · July 2012

Okay, first let me ask if you are using this person for full-service or day-of/month-of?

There's no excuse for sending you to wrong addresses or recommending vendors who don't fit your budget. Are you telling the coordinator the budget for the specific service, or just your total wedding budget? Those two numbers can get you very different results.

As far as replying to your emails, it does seem a little weird that you would get such shoddy feedback, but I can say that I think most coordinators definitely assign "priority" to their full-service coordinators (some even write "unlimited emails" into the contracts). They really should at least reply with, "I can/can't answer that."

As for the florist, the coordinator should be apologizing for that as well as yelling at the florist, who should also be apologizing.

smurfie10 · July 2012

We hired for full service and set an overall budget..she's asked for breakdowns on 2 items-rehearsal dinner and ceremony music. Nothing else specific..and she didn't research the RD dinner venues she sent to see if they're in budget either, so I guess I'm not sure why she asked me the budget there,lol.

professorscience · July 2012

Okay, yeah, I feel like she's not pulling her weight.

I'd just email or call her with your concerns. Tell her that you expected "full service" to mean that she would keep you on budget and recommend reliable vendors so that you would not have to deal with any stress. I had full-service coordination and I basically had complete access to my coordinator at any time -- email, text, or phone.

arco13 · July 2012

Yeah, I don't think you need to go full-on bridezillas on her, but it sounds like you should definitely start by just explaining your frustrations. If things still don't get better after that, I would look into other options. Is she independent, or does she work for a company and have a supervisor?

smurfie10 · July 2012

Yeah, definitely don't want to go all bridezilla, lol. I like her as a person, plus I've been unsure if I've been expecting too much..but I also don't want to be too laid back and get taken advantage of. She works for a company, so there is someone else to speak to so that's good! I don't know what other option we would have since we can't afford to lose the money on what we spent on her. I really appreciate the feedback though!

bobbileighb · July 2012

I agree with previous posts. I dont think what she has done is accpetable if she is providing full services. What was listed under her services for a full service package? If she listed those things out and is not carrying her weight on them I would specifically reference that. I agree with professor on what she said to email. As a last resort if it continues I would also ask her if there was a misunderstanding on the level of service you were expecting from her and if she cannot deliver that than you understand, but you expect to be let out of your contract (and deposit) since she is not delivering the services.

angelsong21 · July 2012

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/local-wedding-boards_texas-dallas-ft-worth_am-i-being-crazy?plckFindPostKey=Cat:Local%20Wedding%20BoardsForum:102Discussion:e7fda4bb-3c3f-40bb-8151-cf6b03456a6cPost:4ecb89f7-f960-4d08-aa04-6177363734ba">Re: Am I being crazy?</a>:
[QUOTE]I agree with previous posts. I dont think what she has done is accpetable if she is providing full services. What was listed under her services for a full service package? If she listed those things out and is not carrying her weight on them I would specifically reference that. I agree with professor on what she said to email. As a last resort if it continues I would also ask her if there was a misunderstanding on the level of service you were expecting from her and if she cannot deliver that than you understand, but you expect to be let out of your contract (and deposit) since she is not delivering the services.
Posted by bobbileighb[/QUOTE]

<div>All of this. BL gives great advice.</div>

Am I being crazy?

Re: Am I being crazy?

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