I'm so excited! We went back and forth between the Loews and the BATB and in the end, I just felt better about the offerings at the Ballroom. The staff was warm and inviting, and eager to please, which was not the case with the Loews in my experience. We'll have a few extra steps now, booking shuttles and a room block separate from the venue, but in the end, I think it'll all be worth it. I wish I could live in the Viennese dessert room