So....Months ago my mom and I went for hair trials at a salon that my makeup artist is currently based out of. They didn't have a record that we were coming for a trial and it was crazy disorganized but we LOVED how our hair came out. We told them when and where the wedding was and that we definitely wanted them. Lots of time passes and we didn't hear anything from them about times or when we paid or w/e. I call today to figure this out and they said that they were surprised they hadn't heard from us and that people usually call them. We never were told to call them (especially since we told them we definitely wanted them). They then asked us if we wanted to do a trial......really? *facepalm* they also had no record of when and where the wedding was. Lastly, they said that we had to pay $55/person that day. Then they called back ten minutes later to say that there was also a ten dollar per person travelling fee.
I don't really know if I want to necessarily trust that they will actually be where they say they will, when they say they will, and charge what they said they would. It seems like asking for stress and problems. The only thing is that if I "fire" them and go with a new salon I'd need another hair trial and (this is dumb) but I'm worried about ticking off my makeup artist since she's close with all the staff at the first hair place. What would you guys do. Deal with having to schedule and go to another trial and potentially anger your makeup person or gamble that the first place will actually come through?