The hotel where we booked the bridal suite, our parent's rooms, and some family and guests have booked rooms there as well is right next door (about a 2 min walk) away from our venue. They've been nothing but difficult to work with since we first booked them and I've almost pulled our reservations a few times, but they are right next door to the venue, so I figured we'd just deal with it. This is also the hotel that wanted to charge me $800 for a shuttle to bring us down the street to and from the reception venue, I told them they were crazy and did NOT book the shuttle (I'd have no problem walking, but I was concerned about what if it rains).
Today, my mom and FI's dad got a call that they were canceling all of our reservations including the bridal suite. I guess the hotel got overbooked and they decided that we were the ones they were going to bump. My mom and FI's dad have been arguing with them all night. They said that they didn't know that we were a bridal party or they never would have bumped us. I don't believe that, they were told at least 2-3 times that we were a bridal party, and FI and I went there in person this summer to confirm that everything was all set.
I'll be back in my hometown tomorrow and I'll be going there myself to meet with a manager to rip them a new one. I haven't gone bridezilla yet, but this one could send me over the edge!
For the local people, the hotel is the Gideon Putnam in Saratoga.
EDIT: We also paid for our rooms IN FULL at time of booking!
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