this is the code for the render ad
Community› Local Wedding Boards› Ohio-Toledo
Ohio-Toledo
New Discussion

Class Act DJ EDIT

shelly&joshshelly&josh member
10 Comments
in Ohio-Toledo
Hello everyone. So yesterday I spoke with Bob Norris and he assured me that his DJ, Dakota, had been fired since my wedding. He is also going to send me a half refund in the mail this week. Hopefully with that DJ being gone from his company, so are all the other problems! Thanks everyone for your responses!
Report Reply to Post

Re: Class Act DJ EDIT

  • kellyandtim1kellyandtim1
    100 Comments
    edited December 2011

    Oh my gosh, I'm so sorry you went through all that.  How horrible.  I'd report them to BBB too!  But your email was wrote perfectly.

    Wedding Countdown Ticker Love one another and you will be happy. It's as simple and as difficult as that. --Michael Leunig-- Planning Bio
    Report Reply
  • soontobemrs2soontobemrs2 member
    10 Comments
    edited December 2011
    WOW. ,
    Report Reply
  • Castillo2BCastillo2B
    100 Comments
    edited December 2011
    I know who Dakota is and am NOT surprised he acted that way.  Sorry that it was such a bad experience!  I agree with Kelly about the BBB.  Also, google his business and find where you can leave reviews and tell your story so that brides on other websites know your experience and can BEWARE.
    Report Reply
  • jenn8088jenn8088
    100 Comments
    edited December 2011
    WOW!! I would be LIVID too!!!!  I agree with Castillo2B, posting reviews and going on the BBB site will hit him where it hurts!
    BabyFruit Ticker
    Report Reply
  • cschuma2cschuma2 member
    Fifth Anniversary 1000 Comments
    edited December 2011
    First of all, I am extremely sorry that this happened to you. 

    Even if you can't get any of your money back, I hope that you receive satisfaction from telling everyone how bad the service was!  I sure would!  I'm definitely a firm believer that 1 bad review is more powerful than numerous good reviews.  Tell your story whenever someone is interested in DJ information!

    I promise you that this will seem better in time.  Our DJ's equipment failed in the middle of our father/daughter dance.  Her power strip stopped working and her lighting and music just stopped.  There were like 4-5 minutes of silence while she figured out what happened, plugged everything back into something else and loaded it back up.  This seemed like a big deal at the time and in the weeks following the wedding.  Now it's a year and half later and DH and I can laugh about it.

    On the bright side, I'm sure you have images from your photographer to look forward to...  We love seeing pictures and you must share a few when you get them!

    ETA:  Perhaps the worst part is your coupon if you choose to go with their company again.  My jaw literally dropped when I read that.  So unbelievable.
    imageDaisypath Anniversary tickers
    Report Reply
  • MerinMerin member
    100 Comments
    edited December 2011

    How terrible!!!!!

    We used Class Act and LOVED them.   We had Craig (and several of our friends have had him as well) and he went above and beyond and was truly fantastic.   It's really sad to hear you had such an awful experience.

    Sounds like the owner needs to IMMEDIATELY fire this "Dakota", and brush up on the business skills as well.  :(

    Like cschuma said though,  if everything else was great, that's wonderful, and over time it will seem wayyyy less important and you can still look back fondly on your wedding day. :)

    Causes that are important to me: Planned Pethood Graham's Foundation NOCC
    Report Reply
  • shelly&joshshelly&josh member
    10 Comments
    edited December 2011
    Thanks everyone! The day was great, and the only thing that really pisses me off about the whole thing is that we did not get what we paid for (and that the owner is being such an a-hole). Everything else that day was fantastic, and thats all that matters.
    @ Castillo2b and Merin: The part that got me infuriated was when Bob Norris was talking to my husband he was like "Oh, Dakota wouldn't do that, he's been with my buisness for 6 years and we've never had complaints", like we were lying or something! Needless to say, he told my husband that he yelled at him. I think he should have been fired!
    Report Reply
  • rak123rak123 member
    2500 Comments Fourth Anniversary Combo Breaker
    edited December 2011
    Hi Shelly.  I am so sorry all this happened to you :( You should post this under our venue sticky note at the top so you can warn other brides.  

    Congratulations on the wedding and I hope you share pictures!!
    Lilypie First Birthday tickers
    Report Reply
  • jenn8088jenn8088
    100 Comments
    edited December 2011
    Well he sure did a 180, didn't he!! lol That is awesome that he took action like that! I'm so glad to hear that the horrible DJ has been fired, as he should be!!, and that you two got a partial refund! That's great!
    BabyFruit Ticker
    Report Reply
  • rak123rak123 member
    2500 Comments Fourth Anniversary Combo Breaker
    edited December 2011
    Welll, I am glad he was fired.  But he should have refunded ALL of your money.
    Lilypie First Birthday tickers
    Report Reply
  • MerinMerin member
    100 Comments
    edited December 2011
    I'm very glad to hear that he made it right!!! :)

    I always highly recommend their company, so I was really sad to hear about your experience! 
    Causes that are important to me: Planned Pethood Graham's Foundation NOCC
    Report Reply
  • catarntinacatarntina member
    1000 Comments Fourth Anniversary Combo Breaker
    edited December 2011
    I bet he read your post on TK and didn't want to lose business. ;)

    Good job!
    ---------
    Anniversary

    Lilypie Second Birthday tickers
    Report Reply
This discussion has been closed.
Choose Another Board
Search Boards