BM dress problem

sms274 · December 2009

I'm kind of in a tough situation and need some thoughts. My girls ordered their dresses (all different styles but the same designer, fabric and color) and the shop got them in last week sometime. When I went down with one of my girls to pick hers up they brought out one of the dresses to show me and we had ordered it backwards. All of the dresses are cotton candy pink with black accents but her dress is mostly black with a small portion being pink.

They said that the main color of the dress is classified as the small top portion and the accent color is classified as the bottom portion. So now all of my dresses are all pink with either a black sash or buttons or something and hers is 2/3 black.

The bottom (dark purple on the three girls) is black and the top (light purple on the three girls) is pink

They didn't mention anything about calling the designer to see what they could do or getting the dress fixed but they did mention maybe being able to make a pink sash that ties around her waist that could hang down in front to add more pink with the extra fabric from hemming all the dresses up.

Later I called to see if we could exchange it for another dress (they have that policy with their bridal gowns) but they said they don't do it for the bridesmaid lines since they don't carry all the styles and all the colors.

FH says I should make them exchange it since they didn't tell me the dress would be mostly black, but I don't want to make a big scene especially since the bridal shop was just going by what I had specified when I said the dress' main color should be pink and if there is an accent that will be black, although I feel they should have said something when we were ordering it.

What should I do? Is there really anything that I can do other than the sash option that they suggested. I was considering just having her not pick up the dress and ordering another one (eating the 50% deposit) but that seems like a waste of money and her dress would come from a completely different dye lot and won't be here for 3 more months....

Any thoughts are helpful and appreciated. Thanks!

aerinpegadrak · December 2009

First of all, that color pink is really hard to read.

If you guys screwed up the order, then the dress shop is off the hook. Are this BM and the MOH close in size? It's pretty common that the MOH will be in a different dress, so it wouldn't be unusual to have her in a color-swapped version of the other BMs.

If there's any extra cost involved, you should be the one to pay it, unless the BM placed the order.

sms274 · December 2009

Sorry that color was left over from when I copied and pasted and I didn't think about changing it at the time - changed now.

That's what I tried to tell my fiance (that it was my fault) but since they knew all of my dresses were going to be pink he feels they should have mentioned that the "Accent Color" would be the majority of the dress.

I would definitely pay for any extra costs for the dress, she ordered it but the way that I told her to so it's certainly not her fault. As for the MOH I have 2 and had thought about switching my sisters dress with hers, but I would feel bad taking her dress away, she was one of the first to pick and that is the style she really wanted...

aerinpegadrak · December 2009

Thanks for fixing the color, really helps. What about ordering a yard or two of the cotton candy fabric from the designer (or a shawl or something), then taking the whole thing to a seamstress and seeing what she can do? Depending on the style of the dress, it might be possible to simply add a pink overskirt without messing with its shape.

sms274 · December 2009

Thanks ladies. I may have to go with the extra fabric option. I doubt they can replace the skirt entirely, but we can see. We were supposed to go down this weekend to look at it and see what the dress shop had to say about not letting me know that the dress would be mostly black but other stuff came up so we will have to go another time

I think the only thing I can do at this point is talk about what happened with the bridal shop, let them know that I am disappointed that the sales girl did not tell us the dress was going to come back that way, they knew I wanted mostly pink dresses and if they still don't offer to correct it we will try the extra material. if that still doesn't look good. i will probably suck it up and order her another one out of my personal money. This is certainly not my BMs fault so she should not have to pay for it.

mags0607 · December 2009

I personally love that dress BTW, but that has nothing to do with it.

That is a shame that they didn't tell you how much of the dress would be pink, and how much would be black. Plus, it just sucks that it was your "mistake" so they are off the hook with any obligation to make it right. I like the sash Idea, it would bring more attention to the pink parts and not make the black pop as much.

I think I would try and "pink it up" as much as possible, but let her keep the dress if she is happy with it. If she isn't happy being in so much black compared to the others, then I would see what you could do about rush ordering another one, and unfortunately eating the extra cost involved.

mbcdefg · December 2009

Could you buy her some bold pink jewelry or a pink wrap? Maybe even let her pick out a pair of nice pink shoes? Just to bring in some more pink color without screwing around with the actual dress too much.

sms274 · December 2009

I thought of doing the pink accessories is that it will make her completely stand out form teh rest of the girls as they are having black, pearl or silver accessories and black shoes.

aerinpegadrak · December 2009

What about maybe a pink bolero? I think that and a sash would add a little more balance to it, without making her look totally different than the other girls.

sms274 · December 2009

Well the top is already pink, it's the bottom that I am trying to add pink to...

BM dress problem

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