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Credit/Debit Cards
I went to use my debit card to get gas yesterday and it was declined. Then I went to get lunch for work this morning and it was declined again. I double checked my account and I have more than enough to cover the costs.
So I called the card company and they said that my security "may have been compromised" when I made a recent purchase so they put a hold on the account and they are sending me a new card with a new number. By no means am I complaining about them putting a hold on my account - I think it's awesome that these precautions are in place. I'm just wondering why my security "may have been compromised" more than once in the last few months (my credit card company recently sent me a new card and said the same thing).
Has this happened to anyone else? The bank couldn't tell me which location or website caused this to happen, so I don't know how to prevent it from happening again.
So I called the card company and they said that my security "may have been compromised" when I made a recent purchase so they put a hold on the account and they are sending me a new card with a new number. By no means am I complaining about them putting a hold on my account - I think it's awesome that these precautions are in place. I'm just wondering why my security "may have been compromised" more than once in the last few months (my credit card company recently sent me a new card and said the same thing).
Has this happened to anyone else? The bank couldn't tell me which location or website caused this to happen, so I don't know how to prevent it from happening again.
This discussion has been closed.
Re: Credit/Debit Cards
Maybe it has something to do with this?
Seriously it could be anywhere, that is why I use cash or credit card and try to avoid using my debit.
My Bio - updated 26/3/2011
I also had my card put on hold everytime I bought text bookes.
But my card has never been compromised. That's frustrating that they wont tell you what happened. How are you supposed to avoid it if they don't give you any details?
What bank?
I bought a cell charger at one of those stands in the mall and if that could be it, though I guess I'll never know. All of my other purchases are large chain stores (supermarket, Walmart, Target, etc).
It seems like they are catching this before there are any fraudulent charges made to accounts, so that's good. Be careful with your cards, ladies!
Still here and still fabulous!
[QUOTE]Interesting. I've had one of my credit card numbers stolen, as well- but it was a maxed out card! LOL! They werent able to charge anything. I also had my card put on hold everytime I bought text bookes. But my card has never been compromised. That's frustrating that they wont tell you what happened. How are you supposed to avoid it if they don't give you any details? What bank?
Posted by lunarsongbird[/QUOTE]
My debit card is through PNC Bank, but this has happened to my Mastercard too.
From what I understand, there is a company that small and large businesses use for their credit card machines so that they can accept cards. The company that they used caused the breach, in turn causing Visa and Mastercard to take extra precautions to all customers that have made purchases at places that use this company.
ETA: When this happened to my mastercard, they told me that all customers making purchases at these locations got new cards even if there was no suspicious activity on their cards.
My Bio - updated 26/3/2011
Someone stole my debt card number a few weeks ago. I don't really know how because I don't frequently use the card anywhere. I actually ended up calling one of the companies that someone charged to my debit card (modcloth) and the fraud person there said he had a number of similar calls that day and gave me his number so I could give it to my local police station since he had some other information that he couldn't tell me directly. It was annoying because my account was $200 less than it should have been till the money got returned a week or so later, but I'd like to think that I may have helped catch whoever did it (unlikely).
I've heard of a few widespread security issues at stores lately including Walmart and Michaels stores, so if you shopped there, your card info may have been taken.
You don't happen to have a Playstation 3 do you? Their network was recently hacked and bf's (playstation dedicated) CC was stolen. He's pretty convinced that it was one of the hackers because they had his address and ps3 email address to etc etc.
[QUOTE]Sorry about your crappy situation! Someone stole my debt card number a few weeks ago. I don't really know how because I don't frequently use the card anywhere. I actually ended up calling one of the companies that someone charged to my debit card (modcloth) and the fraud person there said he had a number of similar calls that day and gave me his number so I could give it to my local police station since he had some other information that he couldn't tell me directly. It was annoying because my account was $200 less than it should have been till the money got returned a week or so later, but I'd like to think that I may have helped catch whoever did it (unlikely). I've heard of a few widespread security issues at stores lately including Walmart and Michaels stores, so if you shopped there, your card info may have been taken. You don't happen to have a Playstation 3 do you? Their network was recently hacked and bf's (playstation dedicated) CC was stolen. He's pretty convinced that it was one of the hackers because they had his address and ps3 email address to etc etc.
Posted by kellylove22[/QUOTE]
Hm.. I shop at Walmart frequently and we have a PS3. I don't have my credit card info on there so I think I'm okay there. Luckily I haven't seen any fraudulent charges on my account yet but I'll have to be extra vigilant.
I did buy something at Walmart a week ago. I wonder if that was it!