Does anyone have any reviews of Nelson Cruz Entertainment

Re: Does anyone have any reviews of Nelson Cruz Entertainment

• lullilu

  

  September 2012

  In Response to <a href="http://winston-salem.weddings.com/main.aspx/local-wedding-boards_massachusetts-boston_does-anyone-have-any-reviews-of-nelson-cruz-entertainment?plckFindPostKey=Cat:Local%20Wedding%20BoardsForum:89Discussion:61964314-1f73-4a81-a8c2-a4e4cd7f493bPost:fa5e6965-499d-422d-994e-0ddf2a7a931c">Does anyone have any reviews of Nelson Cruz Entertainment</a>:
  [QUOTE]We are considering him for our wedding, does anyone have any good or bad experiences they can share?
  Posted by ChrstinaP2011[/QUOTE]
  
  <div>
  </div><div><span style="font-family:tahoma, geneva, arial, sans-serif;color:#000000;font-size:12px;line-height:16px;" class="Apple-style-span">I purchased a Groupon with Mr Cruz to provide a photo booth for my wedding. Despite booking via phone and e-mail conformation, without any notice...he DID NOT EVEN SHOW UP TO MY WEDDING. 
  
  I contacted Mr. Cruz before I actually purchased the photo booth Groupon in order to assure he was available the date of my wedding (8/17/12). When he told me he was available, I immediately purchased the Groupon and called him back, booking with him using the Groupon purchase code for the date of my wedding. Several months before my wedding, I emailed Mr Cruz again for confirmation, which I received. 
  
  When I arrived at my reception venue, not only was Mr. Cruz not there, my coordinator could not even get in contact him. Instead of him contacting my coordinator, I received an email from him DURING my wedding telling me that I was never confirmed and scolding me for not calling him that week. I responded to his e-mail with a voicemail message and e-mail proof of his confirmation. Once proven wrong, he then apologized via e-mail to me promising me a refund through Groupon and a photo booth at my next family gathering. (Too bad for me that I am not planning to get married again.) 
  
  SO, Mr Cruz did not show up and provide the services that I paid for, denying me not only the favors for my guests, but the accompanying guest book he was supposed to also provide (which was INCLUDED in the Groupon I purchased) My wedding coordinator stapled together pieces of 8x10 computer paper for people to sign. Very embarrassing for both me and my husband. 
  
  The rudeness of this man was a horrible experience for me and my husband, making us very upset on what should have ONLY been a happy day. Of course, not only will I not be doing any business with Mr. Cruz again, I would not recommend him to ANYONE.</span></div>

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