All Aboard Charters
I wrote abou them in my vendor review but I want to make sure this is not missed...
This was the one vendor I was worried about from the start and I should have gone with my gut. Their quote came in lower than others but it was not worth it! We hired them to provide us with two 55 passenger shuttle busses to transport guests from the hotel to the ceremony site and then to the reception. Then we had one bus all night to make runs between reception and the hotel. Even though we sent them a detailed request of what we wanted, every time we called them prior to the wedding to ask a question or confirm something, they seemed disorganized and confused. However they assured me they'd be ready to go on the day of the wedding.
Well the day of the wedding only one shuttle bus showed us. So it had to make multiple runs to ceremony site and we had to wait 20 minutes to start the ceremony because half of the guests weren't there. We were told by multiple guests that the driver was rude to them and valet at the hotel. Then after the fact when we called the company to discuss what had happened and attempt to get a refund they tried to tell us they wouldn't refund us because the one bus had done just as many trips as two buses would have done. There is nothing in our contract about number of trips and we told them that. We are awaiting a refund check and our entire payment is being held by our credit card company until we get it. DO NOT USE THIS COMPANY.