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The Imperia

bvelcoffbvelcoff
10 Comments
in New Jersey
Does anyone have any pictures that they'd be willing to share from a wedding at The Imperria?  Any comments or concerns from the event.  We just signed a contract there for next November, and I'm looking for some feedback to help with the event.

Thanks!
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Re: The Imperia

  • jabdeljabdel member
    10 Comments
    edited December 2011
    We originally booked our wedding at The Imperia for September 24, 2010 and had several issues with them.  The place itself is gorgeous and I'm sure the food is good but the new manager there and the customer service is horrible.  I'm not sure if you've had the pleasure of dealing with Mr. Buonadoona or Ms. Astacio but they provided me with the worst level of customer service I've ever dealt with in my life.  Just a heads up-they fired the original manager along with a sales person, the head chef and the pastry chef (oh and a few servers) so you may want to ask them for some references of brides that have had their weddings there since everyone has been fired. 
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  • wayde228wayde228
    First Comment
    edited December 2011
    My name is Wayde Buonadonna GM of The Imperia. I feel it is important to say that we have resolved any past issues with this client. Her deposit was returned.

    I can assure anyone who is thinking of booking at The Imperia that they will have the wedding of a life time and that the service and food is the best in the area and meets the demand of our venue. I will guarantee it.

    This client did not have their wedding here. They canceled before service could ever be criticized or judged.  I strongly suggest that anyone inquiring about having their wedding here at The Imperia  go to our web site or ask for recommendations of past clients and we will provide them

    We were very sad not to provide our services for this client, but that was at no fault of The Imperia; this was the choice of the client.
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  • uppereastgirluppereastgirl member
    2500 Comments
    edited December 2011
    Wayde, as you probably know, vendors aren't allowed to post here (and also are not well-tolerated here).
    image
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  • wayde228wayde228
    First Comment
    edited December 2011
    Do you work for The Knot?
    Report Reply
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