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XP: Shuttle Logistics

lindsayloo1212lindsayloo1212 member
100 Comments
in Wedding Etiquette Forum
We have a shuttle to bring guests from the hotel to the ceremony and hotel to the reception venue. The shuttle is large (holds 56), but still unable to accommodate all of the hotel guests to the ceremony - there is only time for one trip whereas with the reception there will be time for multiple trips. So for the ceremony a lot of immediate family from the area will be driving to help out. Now guests who aren't staying at the hotel are calling and asking if they can utilize the shuttle and I am honestly just not sure how to say - no due to the logistics - without being rude. Any help greatly appreciated!
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Re: XP: Shuttle Logistics

  • mica178mica178 member
    5000 Comments Fourth Anniversary 5 Love Its
    Can the shuttle make two trips to the ceremony?  Or if most people are staying at one or two other nearby hotels, could your family members who are helping with transportation go to those hotels rather than the hotel that already has shuttle service?
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  • lyndausvilyndausvi mod
    Moderator Knottie Warrior 10000 Comments 500 Love Its
    how far away are the locations?  Is there a gap?






    What differentiates an average host and a great host is anticipating unexpressed needs and wants of their guests.  Just because the want/need is not expressed, doesn't mean it wouldn't be appreciated. 
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  • MrsMeganL2012MrsMeganL2012
    100 Comments
    So if they're not staying at the hotel, where would they leave their car?  To me, a shuttle is there so one can drink, be driven back to the hotel, and crash.  If they drink, are driven back to the hotel, and get in their car to drive home, it defeats the purpose.

    Honestly, I'd just politely say that due to capacity the shuttle is reserved for hotel guests only.
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  • lindsayloo1212lindsayloo1212 member
    100 Comments
    We have our room block at just one hotel.

    The hotel is closer to the reception venue. It will take the shuttle ~30 min to get to the ceremony so it really isn't possible to make more than one trip for an hour ceremony.

    I think with the shuttle I was trying to accommodate everyone - but mainly to avoid drinking and driving.... And the ceremony aspect has really thrown a glitch in that. I almost wish I didn't offer the shuttle for the ceremony, but it's too late to go back. I feel like I made a major etiquette mistake.
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  • lindsayloo1212lindsayloo1212 member
    100 Comments
    edited May 2012
    There is a gap between ceremony and reception.

    Ceremony 2:30-3:30
    Cocktails start at 5:30

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  • lyndausvilyndausvi mod
    Moderator Knottie Warrior 10000 Comments 500 Love Its
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_etiquette_xp-shuttle-logistics?plckFindPostKey=Cat:Wedding%20BoardsForum:9Discussion:93704e2e-84fc-419e-aa3b-cd214300f2a6Post:4ce9e145-2aa6-4b7c-98b0-4eee4aea51b9">Re: XP: Shuttle Logistics</a>:
    [QUOTE]There is a gap between ceremony and reception. Ceremony 2:30-3:30 Cocktails start at 5:30
    Posted by lindsayloo1212[/QUOTE]

    <div>One more question how far away are these other guests?</div>






    What differentiates an average host and a great host is anticipating unexpressed needs and wants of their guests.  Just because the want/need is not expressed, doesn't mean it wouldn't be appreciated. 
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  • lindsayloo1212lindsayloo1212 member
    100 Comments
    They are from ~ 1 hour away from the city.
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  • MrsMeganL2012MrsMeganL2012
    100 Comments
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_etiquette_xp-shuttle-logistics?plckFindPostKey=Cat:Wedding BoardsForum:9Discussion:93704e2e-84fc-419e-aa3b-cd214300f2a6Post:fd63d5d6-a7d5-4838-8403-68e3b40c27ad">Re: XP: Shuttle Logistics</a>:
    [QUOTE]We have our room block at just one hotel. The hotel is closer to the reception venue. It will take the shuttle ~30 min to get to the ceremony so it really isn't possible to make more than one trip for an hour ceremony. I think with the shuttle I was trying to accommodate everyone - but mainly to avoid drinking and driving.... And the ceremony aspect has really thrown a glitch in that. I almost wish I didn't offer the shuttle for the ceremony, but it's too late to go back. I feel like I made a major etiquette mistake.
    Posted by lindsayloo1212[/QUOTE]

    I still don't get it.  If they're not staying at the hotel, why do they want to be on the shuttle? 

    Would they leave their car at the ceremony and be shuttled to the reception?  If that's the case, then tell them the shuttle is not going back to the ceremony site to pick up their car.

    Or would they leave their car at the hotel even though they're not staying there?  Which really doesn't make sense since they'll still have to drive home after the reception and defeats the whole drinking/not driving.

    Am I missing something??  It's been a long day, so forgive me if I am.  :D
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  • lyndausvilyndausvi mod
    Moderator Knottie Warrior 10000 Comments 500 Love Its
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_etiquette_xp-shuttle-logistics?plckFindPostKey=Cat:Wedding%20BoardsForum:9Discussion:93704e2e-84fc-419e-aa3b-cd214300f2a6Post:a0f94ff7-0b2c-4353-9823-705c0b157723">Re: XP: Shuttle Logistics</a>:
    [QUOTE]They are from ~ 1 hour away from the city.
    Posted by lindsayloo1212[/QUOTE]

    <div>Okay I'm confused.  Your guests who live an hour away want to use a shuttle?  How does using the shuttle help them?</div>






    What differentiates an average host and a great host is anticipating unexpressed needs and wants of their guests.  Just because the want/need is not expressed, doesn't mean it wouldn't be appreciated. 
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  • lindsayloo1212lindsayloo1212 member
    100 Comments
    It didn't make sense to me either. I think your questions are giving me my answer - There is no reason for them to take the shuttle if they aren't staying. With good directions they should be able to navigate themselves to the ceremony and reception.

    It's just that people ask these questions and I feel bad not being able to accommodate their requests. But this is helpful, thank you.
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  • LetsHikeTodayLetsHikeToday member
    2500 Comments Combo Breaker
    OP- I'm from Pittsburgh too and most hotels won't let people park their cars there unless they are staying so I wonder where your guests would park anyway?
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  • lyndausvilyndausvi mod
    Moderator Knottie Warrior 10000 Comments 500 Love Its
    If they were staying at different hotel on the same block or 2 I would accommodate them (actually that is exactly what we did - people staying with a .5 mile radius had access to the shuttle).  This sounds just bizarre.






    What differentiates an average host and a great host is anticipating unexpressed needs and wants of their guests.  Just because the want/need is not expressed, doesn't mean it wouldn't be appreciated. 
    Report Reply
  • [Deleted User][Deleted User] member
    100 Comments
    After the reception isn't the shuttle going back to the hotel - not the ceremony site?  So how do they get back to their cars if they take the shuttle from ceremony to reception?

    I would just tell them that the issue is the shuttle will not be going back to the ceremony location after the reception is over - it is meant to provide transportation to the guests that are staying at the hotel that are OOT or plan on drinking too much to safely drive home.  Hopefully that will stop them in their tracks. 

    Some guest obviously meantioned this idea  to another guest & they told another guest & on & on, and that is why you are probably getting this request.

    Good luck.
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  • myname1234myname1234
    500 Comments
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_etiquette_xp-shuttle-logistics?plckFindPostKey=Cat:Wedding BoardsForum:9Discussion:93704e2e-84fc-419e-aa3b-cd214300f2a6Post:fcfe8539-d167-4dc3-bff8-48aacce1c198">Re: XP: Shuttle Logistics</a>:
    [QUOTE]So if they're not staying at the hotel, where would they leave their car?  To me, a shuttle is there so one can drink, be driven back to the hotel, and crash.  If they drink, are driven back to the hotel, and get in their car to drive home, it defeats the purpose. Honestly, I'd just politely say that due to capacity the shuttle is reserved for hotel guests only.
    Posted by MrsMeganL2012[/QUOTE]

    Any chance you can order a 2nd vehicle?
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