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August 2013 Weddings
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Venue Disaster !

acreasyacreasy
First Comment
in August 2013 Weddings
Ladies, 

I know i am new on this board! But Ohhhh Meeee Gawwwd. What a day I have had. So I posted about my venue that I am and was super excited about but let me fill you in.

So I happen to know the parents (really well) of the owners of the venue and catering service that I have fallen in love with online. When I toured the venue, the parents (my friends) were there to introduce me to their children etc. etc. I was pampered and felt so comfortable and safe. Plus I love, love, love LOVE the venue. It was everything I wanted all together. I was SO happy. 

So... I leave, happy and excited. I think of about 10 additional questions I want answered. I type them up and send them over and ask for a price quote before I put down my down payment.  I toured the venue on 11/4 - sent my email on 11/5. I have heard NOTHING.

NADA. ZIP. ZILCH. I called on Monday and talked to the secretary and made it clear I wanted the owner to respond. NOTHING. emailed the front office on Tuesday - They let me know she did FOUR weddings the past weekend and would try to track down the owner - still NOTHING. Today my FMIL called and left a not so nice voicemail. NOTHING STILL. 

So this evening after an awful day at work, throwing a birthday party for a good friend, I spent 2 hours on the phone with FIML - looking for other venues. I sent about 4-6 emails out but I am so exhausted now. 

Anyways - If I tour something - I only have my FI from Saturday to the Saturday after thanksgiving as he is out of state right now. Needless to say, I AM STRESSED. Yell

Sigh. Wedding. Drama. 

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Re: Venue Disaster !

  • TiffanyT816TiffanyT816
    100 Comments Name Dropper First Anniversary
    Aw that sucks! I'm going through that with a cake lady I really want to use, but her responses suck, so I'm going to go elsewhere.

    Hopefully you can find another venue that you fall just as in love with.

    Good luck!
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  • sparkellyysparkellyy member
    100 Comments Second Anniversary
    Don't be so scared.

    I absolutely 110% know exactly how you feel. The coordinator at my venue is horrible at response time. I have now learned to deal with it. Even her emails are very straight to the point...no opening line, like "Hi Kelly!"...no closing. Just a sentence that answers one of my 2-5 questions I emailed her with.

    I just began to realize that she is busy and my wedding is (at the time I realized) just under a year away..I realize there are more priorities than answering me.

    It sucks b/c this is THEIR JOB. Email is involved in my work, and I never let a client go more than 12 hours without receiving a response from me.. and I ALWAYS begin the email greeting them and asking how they are. I guess some people aren't that professional.

    If you absolutely love the venue, like I love mine, I wouldn't get too stressed. There also could be a very good reason why they have not gotten back to you.

    Keep your head up! =)
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  • Ashelton09Ashelton09 member
    100 Comments First Anniversary
    I am so sorry you have to deal with that! I totally understand how you feel, I am going through the same thing with a florist right now. Have back asking for a quote for 3 months and she keeps saying she'll get back to me in a week or so. 

    sparkelly-That is what the response emails from my venue and photographer are like too. I guess it's just the wedding business. I don't know. It's so hard because it's the most important day in your life so far and so many venues deal with it every day, they don't think it's such a big deal. 


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  • Xstatic3333Xstatic3333 member
    250 Love Its 500 Comments Third Anniversary First Answer
    Oh man, good luck. That's so disappointing. Do you have a deposit down yet? I have mine down, and my email responses are always brief, but within a day. I think checking out some other venues is smart if you aren't committed yet, but that's so rough when you thought you had The One. I hope it works out soon, one way or another!
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  • acreasyacreasy
    First Comment
    Ladies :) I am so so glad to know that I am not alone. We FINALLY got a quote yesterday and it was not even what I wanted. They priced me for a buffet when I want stations or a plated dinner. It was an excel sheet that a five year old could of made. Since we have not commited to that venue or put down money - we are looking at other venues. 

    So far tomorrow we are touring Duke Gardens and they have our date available. Then I have a tour set up on Tuesday for another place and then on Sunday. So we have some options and I get to look with my FI which will be nice. 

    We met with a photographer on Sunday night that I love also :)
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  • cbrashears87cbrashears87
    First Comment
    I think it's very unprofessional of any business to treat a customer with such disrespect. Even a quick response email telling you that they will need a few days to gather their info for you would have been better!! I'm glad to hear that you are looking elsewhere. You would think that people who work in the wedding business would understand how stressful it is! Simply not responding is not an option. What if they did that on your wedding day?! Not cool. Anyone you hire for your wedding should be punctual and responsible or they don't deserve to host, or be a part of, your special day. The wedding industry is SO huge, there are tons of other people that are worthy of your business. Ok, I'll get off my soapbox now. :D
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