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Grrr, vendors

sbolger17sbolger17 member
Seventh Anniversary 1000 Comments
in New York
I have consistently had trouble getting in touch with my violinist (she is the one in charge of the string duo for my ceremony).  I've basically had to wait a long time for her to get back to my emails every time I deal with her except for when I first expressed interest in booking her services.  I'm totally annoyed by this, but oh well.

I sent her an email with my thoughts on songs for the ceremony last Wednesday (exactly 1 month out, which is when she wanted to discuss it).  No response.  At what point do I get worried and email again?  Or call?  I don't want to be that crazy bride, but it drives me insane when people don't get back to me promptly especially when this is important!
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Re: Grrr, vendors

  • kevinandmonica2011kevinandmonica2011 member
    1000 Comments
    edited December 2011
    Sorry you are so frustrated!  I am neurotic about communication and totally understand your annoyance.  I want instant responses.  instant.

    That said, not everyone checks their email every day.  A good vendor should... but not everyone actually does.  Also, unless shse is planning to learn a new song for your ceremony, she would probably be ok if you turned in a list of songs even up until the day before.  You are probably not totally ok with that... but if you did your research and chose a good violinist, everything should be fine...  

    Personally, I would give her until this Wednesday and then send another email.  I would also at least hint at your feelings on her lack of communication.  Explain that you know she does this all the time, but this is your one and only wedding and you are a litlte nervous when you don't get a response.  Maybe ask what her typical response time is... and ask if email is her preferred contact method or if she would rather have you call instead.   Some vendors (not to stereotype), but generally older vendors would actually prefer you just call. 

    Good luck.  Try to relax!
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  • lornarose07lornarose07
    100 Comments
    edited December 2011
    I'd be having a heart attack. Monica's neurotic, I'm psychotic about that kind of stuff. That being said, I would definitely call at this point. If email has failed me thus far in connecting with the vendor, they would definitely be getting a call from me, and if I had to leave a message,  it would be something along the lines of "Hello, this is Lorna calling about the music that I sent you for my wedding in a few weeks. I hadn't heard back from you yet about it, and with limited time left to iron out details I just wanted to touch base with you and confirm that this music will work out. Please give me a call back before the end of the this week, just to confirm and also to discuss any last minute details. Thank you"
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  • sbolger17sbolger17 member
    Seventh Anniversary 1000 Comments
    edited December 2011
    Haha, Lorna, you're going to feed into my crazy side!  I'll give it a couple more days, then try an email and maybe a call with a message like the one you posted.

    Monica, I think waiting until Wednesday sounds fine.  And adding in a hint about my anxiety regarding lack of communication could be good.  She's definitely not old, but maybe calling is better for her.  I'll have to check.  I just have this fear that she's not going to show up for my wedding and I'll have no music!  (Not that she's given me any reason beyond returning emails late to believe that, but still...)
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  • Happily9Happily9 member
    Knottie Warrior 500 Comments
    edited December 2011

    Lorna you have company....another psychotic person here...I would also be calling today and seeing what is up.  However, I am very impatient...which is not always a good thing!

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  • JN382JN382
    100 Comments
    edited December 2011
    Count me in-- still haven't heard back from the DJ! And all I wanted to know was if he received our contract and that we're good to go. I understand people are busy, but does it really hurt to shoot an email back and say, "Got it. Catch up with you in a few months"... Frustrating!
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  • rsfan23rsfan23 member
    Fourth Anniversary 100 Comments Name Dropper
    edited December 2011
    Sometimes musicians are in their own world! LOL...still I would give her a week then I would call her and leave a message if you don't get her. Which reminds me, I should contact my ceremony musician person. :)
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