So here's my story about David's Bridal on Oracle and Auto Mall and the amazing service there! I wasn't even going to go there because someone had told me they were impersonal and unfriendly, but I decided what the heck and went anyway. Well, I had no idea what to expect because it was my first dress shopping experience, but my consultant, Ellen, took care of me from head to toe. She was so committed to me getting exactly what I wanted and made me feel so comfortable even though I was there alone.
Well, the third dress I tried on was the one, but I didn't want to order it that day because I wasn't even sure I could afford it yet, which I expressed to Ellen. She said that's totally understandable and said she would put everything into the computer that I would need, get a total for me, and save all my info so I could come back to it when I needed to.
I'm almost 6' tall in flats, so I have to order my dress in extra length. This dress can be ordered with a custom bolero jacket which is adorable. Well, some computer glitch happened that wouldn't let them order the dress in extra length with the matching jacket! So... without me even saying I was definitely going to order the dress... they called about 4 different corporate departments and both Ellen and the floor manager, Tina, worked on it until they had a whole new style number created just for me! These girls were committed to me getting the dress of my dreams, and now I am! I have spent years in retail so I have learned o appreciate when someone goes the extra mile, but these girls went an extra 10 miles barefoot!
Seriously, I am so happy with the dress, the way they paid attention to every detail of the fit, and the way they treated me like I deserve to have everything I want and more!
If you haven't made your dress decision, go to David's Bridal!!!! Ask for Ellen! Even if you don't fall for a dress there, I promise you'll have an amazing experience!
Oh... but definitely make an appointment on a weekday, because weekends there are cutthroat.
April 2011 November Siggy: Venue