This coming week, I am booked on what would be my 4th or 5th cruise with Carnival. I've always chosen Carnival because I am impressed with their hard working staff and fabulous customer service. Unfortunately, I don't even want to go on this cruise. I found out yesterday that the cruise I booked in November has been cancelled. This was also suppose to be my wedding day. I had paid my deposits, checked, double checked and triple checked to make sure our date was available, booked a state room, and confirmed that everything was as it should be. I was reassured every time that everything was fine. They called yesterday to tell me my date was "no longer available". After all of save the dates have been sent, family members have booked airline tickets, and everyone's staterooms were booked, I find out I cannot have my wedding. Why? Because a corporate company, presumably with more money than I have, chartered the ship YESTERDAY, so my wedding that has already been in the plans for well over a month is being bumped. Now, I don't want to sail with Carnival ever again. I guess I would feel differently if they were willing to work with me in some way: refund my save the date money, offer us an upgrade on our upcoming Spring break cruise, or help us get booked on another ship, even if its not with their cruise line. But, no....Carnival has done none of these things. The only option I have been given is to change my wedding date. Ask my grandparents to change their airline tickets at a cost of 150.00 a piece, even though they are on a fixed income. Possibly have a wedding with no family there. Thanks, Carnival, for those options, but no thanks. I'd prefer not to spend my money with you. It is obvious that making a quick buck is more important to to you than providing good customer service. And that is fine, but know that I will NEVER sail Carnival again and I will tell everyone I know to NEVER sail Carnival again. I have been blind sided by this lack of customer service...Carnival is normally top notch, and I am dissapointed. So, as you can see, I do not want to sail with them next week, and sadly this will be my fiance's first experience on a cruise. Not a good one. Thanks, Carnival, for taking the joy out of our Spring break...and for ruining the most important day of our lives.
BFP #2 3/30/12 *fingers crossed and lots of prayers*
BFP #1 8/5 after 8 mos trying, U/S #1 8/27 no heart beat, but possible fetal pole and sac, U/S #2 9/6 No change from u/s #1, Dx: Blighted Ovum, 9/7 D&C
