Catan's Fashions in Strongsville.
If I could sum them up in one word it would be Horrible.
Sorry girls but stay away from them. I made my very first gown shopping appointment here. The receptionist was charming, sweet and customer service oriented.
I made an appointment 2 weeks in advance. Upon arrival they made me wait 40 minutes. The girl who was my bridal "consultant" asked me if I liked any styles or researched any online.... I said yes and told her which ones and asked if they had them. She pointed over to a section of dresses and told me to start looking and she would call me over to the room when it was ready. wow. the fun didnt stop there.
I pulled about 4 dresses and the first one I tried on brought my mother to tears ! I loved the dress and decided it could be the one.... 1 minute after I took the dress off I was half naked and some other consultant busted into my room and said she was taking it because she has an appointment in who requested to try it on. I sat there jaw dropped in disbelief as my consultant said okay and that it wasnt a good style for me anyways because I was "bottom heavy" and that I should stay away from mermaid gowns. What is this Kleinfeld or something?? As you will clearly see at the end of this review - I look totally fine in mermaid gowns and am not really bottom heavy as she had presumed. I am curvy there is a difference!
I was treated poorly and ended up leaving in tears, with a completely negative body image in mind. The staff had a snotty, rude, attitude. They might as well have said you are priviliged to even be in our store. I was called twice and told the owner would work with me. I fell for the sweet talking and was told to call back if I found any gowns I liked online. I called them last week and the person I spoke with was incredibly rude, and snapped at me when I mispronounced a designer (excuuuuse moi) and then told me that they didnt have that gown and smugly said " we cannot carry every single gown by every single designer" .
I went to Dora's Bridal in Fairview Park. The service was amazing. Beautiful gowns . The lady who worked there was an absolute doll. Honest and straight about everything. I ended up finding the gown of my dreams and as I stated earlier I purchased a Mermaid gown and it looked nice on me ..... I highly recommend Dora's Bridal .... Please even if you do not go there I would not give Catans my business or my time.
Here is the Gown :
Good Luck Girls