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Help me

acaponi87acaponi87 member
1000 Comments Second Anniversary 5 Love Its Combo Breaker
in Snarky Brides
A bit of drama/fallout from the wedding on Saturday. I'm curious to get some opinions on this.

In general our florist has been fantastic. We had them do bouquets, the corsages, bouts and then 2 "side pieces" to be used at our ceremony site. The florist has worked with our venue many times before and suggested that we put these side pieces up on pillars that they knew our venue had to use. Okay, cool, sounds good. At our final (phone) appointment we confirm that we will use the nicer vases with the understanding that we will need to return them after the wedding. It is noted in the contract.

Fast forward to the wedding. Apparently (I was not outside for any of this) but when the side pieces got put on the pillars my H immediately told them to take it down. It was pretty windy out and it was pretty obvious that these pieces didn't stand a chance on the pillars. They were moved from the pillars to the ground to help against the wind. Didn't help, both blew over and broke before the ceremony.

I am frustrated because I think the florist is going to try to make us pay for the vases. The design of these side pieces was ridiculous.


Obviously wayyyyy too top heavy and nothing to weigh it down. I think it's bull that they would utilize these vases when they knew our venue and that they were supposed to be on pillars. These things blew over when they were on the ground! They never stood a chance.



Here's a pic from the 2 seconds they were on the pillars.

Do you think they should make us pay for the vases?
June 16, 2012
image
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Re: Help me

  • J&K10910J&K10910 member
    10000 Comments Fourth Anniversary 25 Love Its Name Dropper
    Wait, what?  You agreed on the vases to be used, and now you're mad that they used the vases because they clearly weren't the right vases for the arrangements?  I don't understand. 


    image
    Everything the light touches is my kingdom.
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  • acaponi87acaponi87 member
    1000 Comments Second Anniversary 5 Love Its Combo Breaker

    Rental: All rental items require the submission of a credit card to Florist at the time of final payment.  The credit card number will remain on file and be processed in the event that the rental items are returned broken/damaged or are missing.  Florist is not required to notify the client of charges associated with lost or damaged items.  I/We understand that the responsibility of all rental goods are my own and not that of the hall/venue in which the items are being held or used. 
    -------------------------------

    This is the wording in the contract. We never gave them a credit card (paid via checks).

    June 16, 2012
    image
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  • acaponi87acaponi87 member
    1000 Comments Second Anniversary 5 Love Its Combo Breaker
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_snarky-brides_help-me-4?plckFindPostKey=Cat:Wedding%20BoardsForum:17Discussion:586d91cd-28c0-442c-a871-de041408e10fPost:e158307b-4844-47f3-bdfc-43661f86f7eb">Re: Help me</a>:
    [QUOTE]Wait, what?  You agreed on the vases to be used, and now you're mad that they used the vases because they clearly weren't the right vases for the arrangements?  I don't understand. 
    Posted by J&K10910[/QUOTE]

    We never saw the vases before the event.  They presented it as "okay we can use the crappy vases or we can use the nice ones that look much better but you have to return them after the wedding".  We agreed but we figured that since they knew our ceremony site they wouldn't have suggested something inappropriate. Maybe that makes us the dumbasses here. Very possible, that's why I'm asking for input.
    June 16, 2012
    image
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  • J&K10910J&K10910 member
    10000 Comments Fourth Anniversary 25 Love Its Name Dropper
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_snarky-brides_help-me-4?plckFindPostKey=Cat:Wedding%20BoardsForum:17Discussion:586d91cd-28c0-442c-a871-de041408e10fPost:be8dd47b-f435-4b95-a406-32be540e405d">Re: Help me</a>:
    [QUOTE]In Response to Help me : This makes me think that you might be responsible.
    Posted by edielaura[/QUOTE]

    MIGHT BE?

    I don't see any reason you WOULDN'T be, Acap.

    image
    Everything the light touches is my kingdom.
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  • acaponi87acaponi87 member
    1000 Comments Second Anniversary 5 Love Its Combo Breaker
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_snarky-brides_help-me-4?plckFindPostKey=Cat:Wedding%20BoardsForum:17Discussion:586d91cd-28c0-442c-a871-de041408e10fPost:af13d2cf-46f8-47db-9da8-433a68b4dbee">Re: Help me</a>:
    [QUOTE]In Response to Re: Help me : MIGHT BE? I don't see any reason you WOULDN'T be, Acap.
    Posted by J&K10910[/QUOTE]

    Poop.
    June 16, 2012
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  • Y I OughtaY I Oughta member
    1000 Comments Fourth Anniversary
    You might want to just try explaining to them what happened and see what they say. They might tell you that you have to pay for them or they might say forget about it. Don't place any blame, just explain nicely that they were top heavy and fell over while on the ground. I will say that the contract clearly states that any broken unreturned items are your responsibility so plan on just paying for them.
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  • acaponi87acaponi87 member
    1000 Comments Second Anniversary 5 Love Its Combo Breaker
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_snarky-brides_help-me-4?plckFindPostKey=Cat:Wedding%20BoardsForum:17Discussion:586d91cd-28c0-442c-a871-de041408e10fPost:9c081ab8-c37d-4b25-a24c-373f8cd1bdd3">Re: Help me</a>:
    [QUOTE]You might want to just try explaining to them what happened and see what they say. They might tell you that you have to pay for them or they might say forget about it. Don't place any blame, just explain nicely that they were top heavy and fell over while on the ground. I will say that the contract clearly states that any broken unreturned items are your responsibility so plan on just paying for them.
    Posted by Y I Oughta[/QUOTE]

    Yeah that's pretty much where we're at.
    June 16, 2012
    image
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