Attire & Accessories Forum

Salon Consultant

May have an opportunity to work in a salon --  long time dream!  Need advice on what totally bugs you and what you wish a consultant would do for you when you go shopping for your dream dress!  Also how can the consultant be more helpful with those who come with you -- moms, sisters, etc.

Re: Salon Consultant

  • I liked when consultants asked my budget first. I hated bringing it up myself. I also liked when they knew the details of the dress, like if extra fabric could be ordered, what colors it came in, what alternations could be made. I also really liked when consultants pulled gowns for me. I hated looking at dresses myself.
  • Definitely being mindful of the budget. I went with a friend, and someone brought her a dress that was double her price. It was just screaming "I gte paid on comission and I don't care about your budget."
  • I actually much preferred looking for dresses myself. I'm probably the odd duck, though. I really would have preferred working with a computer that let me try dresses on in person, ha. 
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  • I hated when consultants pretended to know me when they didn't -- "This one is just your style!"  Um...how do you know my style?  It would be one thing to say "This one flatters your figure."   Also, one of my favorite consltants was super-honest and when a dress didn't flatter she would just look at it and go, "Not that one. Try this one!" 

    I think it's good for you to try to get to know the bride a little bit before pulling dresses -- budget obviously, style of the wedding, what she has in mind, likes and dislikes.  But I also thought that some of my favorite dresses were ones that I would have never picked off the rack myself, so don't be afraid to suggest brides try on a different style or color.
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  • I agree with PP and SmallenForever, Know the Dress!! More importantly, I understand that you are a sales women, but do not tell someone that things are possible when you don't know (like alterations questions). Always check if you are not sure rather than get an image in a brides head and not follow through later.g (I'm a little sensitive because it sort of happened to me)
  • GiaspoGiaspo member
    Knottie Warrior 1000 Comments 25 Love Its Name Dropper
    edited October 2012
    This is all great advice. Maybe ask the bride how she would like to work the appointment, ie. you pulling gowns or shopping together. I wanted to see everything and select gowns myself. Also, listen to the bride. I had two appointments at the same salon where I loved the consultant, and both times she pulled the same exact lace dresses! Never did I say I wanted lace. Then she told me to come back later. Well by that time I had found my dream dress elsewhere. I would've bought it from her if she had listened.
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  • I was a consultant at one point and everything they say about the budget is true. Also, make sure to introduce yourself to your bride by name and always use her name as much as you can--it makes the experience more personal when you can form a friendly, personal relationship. 

    Also, be honest--not brutally. But if a brides asks what you think of a dress and you don't think it is flattering just say "You know, I want you to look your very best on your big day and I'm thinking a dress with a different (silhouette, beading, other detail) might flatter you more"

    Another important thing is to know your fabrics. Organza, tulle, taffeta, satin, etc. Nothing worse than having a consultant who doesn't know the details of the dress!
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  • I hated not being able to go look through the racks at salons.  I wanted to actually SEE different choices, and not only the ones the consultants brought out.   I did not stay long at salons that wouldn't let me just take 5 or 10 minutes to look through the rack.
  • I didn't like it when the consultant said I looked great in a dress I knew I looked hideous in. At the salon I bought my dress at, the lady was 100% verbal on cuts that made me look hefty, short or just did not match my figure. I'm glad she helped me find something I truely looked pretty in. Also, chit-chat is nice, but I didn't really care for consultants that had me explaining tips on pie baking. I mean. Just stick to business.
    "Love is like a butterfly; It goes where it pleases and pleases where it goes" David & Roxy March 2, 2013 Wedding Countdown Ticker
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