My photographer wont give us our wedding pics!

Re: My photographer wont give us our wedding pics!

• photogbride12 member

  

  November 2011 edited December 2011

  Send a certified letter giving them a deadline for delivery or you'll take them to court. My worry with this is that something has happened to the images - have you seen any of them? 14 weeks is a pretty long turnaround if they generally promise 6-8 weeks.

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• MichelleGirardPhotography

  

  November 2011 edited December 2011

  Wow, I can't imagine having to deal with this! Does he have a studio you can show up at? Has he given you any reasoning for the delay? It sounds like you've been pretty patient. I would hate to see something like that escalate and you to lose whatever repore you have with him (especially if you were planning to get an album or anything) but you do have a contract and you could consult with someone to find out your legal options? That's a last resort though. I hope you're able to resolve this soon!

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• jenniferrasey member

  

  November 2011 edited December 2011

  I would be beside myself...Like in constant tears!! I hope for your sake your photographer "mans" up and gives you your photographs.
  Maybe calling a small claims lawyer for advice would be a good idea? These are photographs that can not be redone! This was your wedding day. I'd be very proactive about this!!!

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• mariebelle18 member

  

  November 2011 edited December 2011

  At least threaten to call an attorney or have someone draft a letter -- sometimes that it all it takes! I hope it works out for you!

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• serabelle member

  

  November 2011 edited December 2011

  I would send him a nice email telling him that you're very excited to see your wedding photos & that you want to order Christmas gifts and that you need the cd by Thanksgiving weekend to get the gifts in time. I'd include your mailing address in that email asking for a tracking number to be emailed to you when he sends it. I would ALSO print a copy of this email & send it USPS certified mail (so he has to sign for it). Sometimes this will make the photographer feel like they can still make it up to you & that you'll be happy.
  
  This gives him one last chance (even though he's had PLENY of other chances), & a deadline. If you hear nothing back than after Thanksgiving weekend, I'd start with the attourney threat (generally just a letter from an attourney, or a very well written letter from someone you know who knows about legal stuff will get things going).
  
  Also, I wouldn't publicly post his name until AFTER you recieved the photos. Sometimes that will be "motivation" because to almost all photographers, reputation & word of mouth means everything & can mean the failure of their business. Also, try to be nice to them! Don't yell, don't use angry wording, try to be as nice as possible for right now.
  
  Does this photographer have a Facebook or a Blog? Check those & see if he's active. I'd also google his name & see if anything comes up. If its a newbie, he may just be way behind & feels too guilty to return your calls, so sometimes emails work best.
  
  AFTER you get your photos, I'd post reviews of your experience to help save another bride this trouble.
  
  Good luck!! Hope you get your photos soon!

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• jessica910 member

  

  November 2011 edited December 2011

  I'm in a similar boat. It's been ten weeks since our wedding and no photos. I swear our photographer told us we'd get proofs back in 6 weeks. I'm really frustrated as we had hoped to give prints and albums to our family members and I just dont see how that is going to happen now. Is there a general time-frame that is the average for getting them back? We spent a lot of money on our photographer and expected better service than this; however, there is nothing in our contract about the time-frame of getting them back.

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